ID.me Community Verification

I downloaded this app ID.me Community Verification. I contacted Shopify yesterday, the support agent can see it without any issue. However, I still cant access it. When I checked with me Dev team, they said the error was "Refused to display 'https://discountify.id.me/' in a frame because it set 'X-Frame-Options' to 'sameorigin'."They said when an website sets X-Frame-Options: SAMEORIGIN, it is blocking other websites from embedding it inside an . In short: ID.me’s servers actively blocked our Shopify store from displaying their page in a frame for security reasons (to prevent clickjacking). Browsers strictly enforce this rule, which is why the page refused to load. I tried VPN, incognito tab, and another browser, but still didnt work.

waste of money 50 dollars a month and just makes a headache not a single time did it work i want a refund but nobody answers

This app has never worked with our store and support hasn't gotten back to us in months on how to fix it.

Doesn't work. Error message :( There is no customer service or support number. I have submitted an email requesting assistance and I still haven't heard back.

App doesn't work. It's been more than a month and no one has reached out to help us fix the issue.

Very disappointed with this app. The "Verify Me" links didn't work after setup and there is no documentation to help understand what might be going on. Also couldn't disable the app as other reviewers have pointed out. Reached out to support and there was no response. I don't work with app vendors that don't support their apps.

The app stopped working and I have submitted multiple support tickets but still cannot get any support! I cannot even disable it, as it gives me an error, so all it does is upset my customers. DO NOT USE until they can get their support straightened out.

I've been following up but still no reply from your team, I may turn to sheerid, they do a great job on this

Used this App for over a year, and was very impressed with its performance. However, the app stopped working about 5 months ago (unable to access the dashboard to make modifications or change settings). Have email ID.me support over 6 times without a reply. We've since made a move to a different app out of desperation of poor customer service.