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Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)
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1 / 5 Share

May 19, 2023

very bad always stuck at 73rd product while optimizing, it's the worst app on this store this app doesn't work at all

Using app

About 3 hours

Total reviews

2

Average rating

3.0

Developer Reply

Dear customer, We sincerely apologize for the inconvenience you encountered while using our app. We understand your frustration and would like to assist you in resolving the issue. To better understand the specific problem you faced at the 73rd product, we kindly request more information. Any details or error messages you received would be valuable for us to identify and address the root cause promptly. While we investigate the matter, we recommend trying the following steps to troubleshoot the issue: 1) Clear your browser cache and cookies 2) Refresh the page and attempt the optimization process again. If the problem persists, please contact our dedicated support team at [email protected]. Our experts will provide personalized assistance to ensure a smooth experience for you. We appreciate your understanding and patience. Your feedback is important to us as we continually work to enhance our app's performance. UPDATE: We are pleased to inform you that we have identified and fixed the issue you encountered while using ImageBoost SEO on Shopify. Our team discovered that the problem was related to products without images, which caused the app to error out. We sincerely apologize for any inconvenience this may have caused. Our developers worked diligently to rectify the situation, and you should now be able to optimize your images smoothly, even for products without images. Best regards, Edvinas Kilbauskas Moodlift Software