Squirai Image Optimizer

Feb. 24, 2024

This app does not work. It does not convert PNG to JPG. We tried getting our money back but the developer does not respond.

Jan. 16, 2024

I spent a week and $19 on this Shopify app for image compression and PNG to JPG conversion, only to find it utterly disappointing. It managed to fetch only 40,000 out of 60,000+ images, leaving a substantial chunk untouched. The customer support was no better – the in-app chat was unresponsive, and after two emails, I received a response written in otherworldly English just to point out the app can't do the work at all. I wasted both time and money on this unreliable app. Save yourself the trouble and steer clear of it! They will certainly answer that everything is fine above but that is really not the case. A shame.

Nov. 3, 2023

I downloaded the App. Compressed 50 images, the free quota. I could not see the positive result yet.

April 4, 2023

Doesn't work after signing up for Pro package. Slow and non-existent support. Going to uninstall and ask for money back.

Feb. 27, 2023

we would give this app no star if we can. Never ever try it or even waste your money on it. It never reduce any image size and never convert PNG to JPEG. It is total waste of money. On top of that the customer service never respond!!!!!!!

Jan. 20, 2023

App stuck on first job and keeps loading for days. Support didn't answer my ticket for 6 days. I requested a refund.

Jan. 19, 2023

need a refund, app did not allow me to pick from all images to change to png, it only allows for choices to be done if it is on a product. i will change my review once refund is done. thank you

Oct. 11, 2022

Upgraded to the paid plan to use a particular feature, but the app refuses to unlock those features and still has me on the free version despite the charge going through. Tried in multiple browsers. I've reached out twice through two different methods to support with no response. Fully agreed with other reviews that this app is a scam. Use something else.

Nov. 10, 2021

Never got this app to work. Tried contacting the company several times. Never got a response. The app continuously optimizes the same 88 images instead of all of our product images, which is what I upgraded to and paid for. Super annoying.

Aug. 29, 2021

This app is a scam don't ever use it or upgrade they will just take your money and nothing will happen. i upgraded to get unlimited plan and after almost 10 days not even 2% was done. i contacted support for days almost daily and they never replied then i contacted shopify to get a refund and two days later one replied saying oh we optimized some of your images not even close to 1% of my photos and after that they never replied. they might reply here saying that they might fix it or they will contact me its a lie. i been trying for almost ten days contacting them but they have ZERO customer support. either this app doesn't work or big scam again never upgrade using this app they will take the money and then you will end up like me trying to get a refund, now i am writing this review and i am scared they will do something to my store but i have no choice not to warn others. i also believe they let others to write good reviews which is not true at all because no way this is working. i don't like making bad reviews for other businesses but i have to do it this time. well i guess i have to delete this app after this comment its scary to keep it after saying the truth here even i have not got a refund yet.

June 29, 2021

I moved to the paid plan just for "Convert PNG to JPG" which actually doesn't work. I've sent them screenshots but no reply.

Oct. 12, 2020

If I could use zero or less I would. They are very fast at billing you regardless that you do not want to continue with their app. Multiple emails, telling me that I would not be charged to just uninstall the app after I click on their link to clear the codes. First I get billed $4.99 then another $24.95. I have emailed over and again. Still no satisfaction, They will get back to me they said and yet they debited the payments. Do not go near them. Other apps are more honest. Now I have to involve Shopify, my only way to get my money back. PS : 2 different apps are involved, same story, account was debited automatically

Oct. 10, 2020

Doesn't work. Freeze each time we try to use APP, recommended to "Stop" and re-optimize, and the same thing happens over and over.

Sept. 20, 2020

Pathetic app. Actually made my site speed slow as compared to before. Pathetic customer support. Have asked for refund.

July 28, 2020

I was overcharged, images that already optimized at first time was included in second optimization process. These images wasn't changed in this second optimization process, but I was charged for all 650 images again plus new ones. Support just saying something in general without answering my particular question. Can't recommend this app!

June 5, 2019

This app just won't work everytime i download it. The page won't even load and it tells me to re-login, I do then nothing happens yet again.

June 2, 2019

Don't bother, this app doesn't work and the support is non-existent. What a waste of time and effort!