LoyaltyHarbour Image Optimizer
Avoid lost sales by making pages load faster and improving...
Rating
4.8
feedback
260
chart
#363
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
26%
-
Less than a month
28%
-
Less than a year
24%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting its ease of use, effectiveness in optimizing images, and helpful customer service. Users appreciate the app's ability to automatically compress and optimize images, leading to faster website loading speeds. The customer support team, particularly Vitalii, is praised for being responsive, helpful, and going above and beyond to assist users with their queries and issues. However, there are a few negative reviews mentioning concerns about the app's pricing, limitations in image optimization options, and difficulties in communication with the support team in some cases. Overall, the app seems to be a valuable tool for ecommerce merchants looking to enhance their website performance through image optimization.
Highlights
All reviews
Oct. 26, 2025
Great little helper that works away behind the scenes for a resonabe cost. We would be sunk without it. Thank you Loyalty Harbour : )
Oct. 7, 2025
Disappointed, removing app after years of use, to try something else with better service.
Hi Ellie, We’re truly sorry that your experience ended with disappointment after so many years of using our app. The recent issue occurred during the image renaming process and was delayed by the large number of images and a few unexpected technical errors. Our app has been running reliably for years, and we’re very sorry that this rare situation caused frustration. We’ve already made improvements to prevent similar issues and to communicate updates more clearly in the future. Thank you for trusting us since 2017 - we genuinely appreciate it and wish you and your store all the best. The Image Optimizer Team
Dec. 27, 2024
Fairly priced, super easy to use, intuitive and quick. Highly recommended!
Sept. 29, 2024
I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.
June 13, 2024
Good app! Would love an option to download all, but does what it says on the tin well.
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