LoyaltyHarbour Image Optimizer for Shopify

LoyaltyHarbour Image Optimizer

Avoid lost sales by making pages load faster and improving...

Rating

4.8

feedback

261

Reviews

chart

#327

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    26%
  • Less than a month
    28%
  • Less than a year
    24%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting its effectiveness in optimizing images, improving website loading speed, and providing excellent customer service. Users appreciate the ease of use, automated features, and the helpfulness of the support team. However, there are some negative reviews mentioning issues with image optimization, lack of customization options, and slow response times from customer service. Overall, the app seems to be valuable for many users in enhancing their online store performance and image quality.

Highlights

Effective image optimization and improved website loading speed
Excellent customer service and support
Ease of use and automation features
Negative reviews mentioning issues with image optimization and lack of customization options
Some users experienced slow response times from customer service

Rating Breakdown

  • 5
    94% (245 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (260)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 26, 2025

Great little helper that works away behind the scenes for a resonabe cost. We would be sunk without it. Thank you Loyalty Harbour : )

Using app

Almost 4 years

Total reviews

8

Average rating

4.9

1 / 5 Share

Oct. 7, 2025

Disappointed, removing app after years of use, to try something else with better service.

Using app

Over 8 years

Total reviews

8

Average rating

2.8

Developer Reply

Hi Ellie, We’re truly sorry that your experience ended with disappointment after so many years of using our app. The recent issue occurred during the image renaming process and was delayed by the large number of images and a few unexpected technical errors. Our app has been running reliably for years, and we’re very sorry that this rare situation caused frustration. We’ve already made improvements to prevent similar issues and to communicate updates more clearly in the future. Thank you for trusting us since 2017 - we genuinely appreciate it and wish you and your store all the best. The Image Optimizer Team

5 / 5 Share

Dec. 27, 2024

Fairly priced, super easy to use, intuitive and quick. Highly recommended!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2024

I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.

Using app

About 3 years

Total reviews

12

Average rating

4.3

4 / 5 Share

June 13, 2024

Good app! Would love an option to download all, but does what it says on the tin well.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

All reviews

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