LoyaltyHarbour Image Optimizer
Avoid lost sales by making pages load faster and improving...
Rating
4.8
feedback
259
chart
#305
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
17%
-
Less than a day
26%
-
Less than a month
28%
-
Less than a year
24%
-
More than a year
5%
Reviews Summary
The Shopify App has received mostly positive reviews for its image optimization features and customer service. Users appreciate the ease of use, automatic optimization, and the impact on website loading speed. The customer support team, particularly Vitalii, has been highlighted for being responsive, helpful, and going above and beyond to assist users with their queries and website performance issues. However, there are some negative reviews mentioning issues with image compression percentages, lack of customization options, and delays in responses from the support team. Overall, the app seems to be effective in optimizing images and improving site speed, with room for improvement in certain areas like customization and responsiveness to user queries.
Highlights
Review RSS Feed
All reviews
Oct. 26, 2025
Great little helper that works away behind the scenes for a resonabe cost. We would be sunk without it. Thank you Loyalty Harbour : )
Oct. 7, 2025
Disappointed, removing app after years of use, to try something else with better service.
Hi Ellie, We’re truly sorry that your experience ended with disappointment after so many years of using our app. The recent issue occurred during the image renaming process and was delayed by the large number of images and a few unexpected technical errors. Our app has been running reliably for years, and we’re very sorry that this rare situation caused frustration. We’ve already made improvements to prevent similar issues and to communicate updates more clearly in the future. Thank you for trusting us since 2017 - we genuinely appreciate it and wish you and your store all the best. The Image Optimizer Team
Dec. 27, 2024
Fairly priced, super easy to use, intuitive and quick. Highly recommended!
Sept. 29, 2024
I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.
June 13, 2024
Good app! Would love an option to download all, but does what it says on the tin well.
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