LoyaltyHarbour Image Optimizer
Avoid lost sales by making pages load faster and improving...
Rating
4.8
feedback
252
chart
#362
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
16%
-
Less than a day
27%
-
Less than a month
28%
-
Less than a year
25%
-
More than a year
5%
Reviews Summary
The Shopify App has received mostly positive reviews from users. Customers appreciate the ease of use, automatic image optimization, and responsive customer service. The app is praised for its ability to speed up website loading times and improve SEO by optimizing images and adding alt-texts. Users also highlight the cost-effectiveness of the app compared to other services. However, there are some negative reviews mentioning issues with image compression percentages, lack of customization options, and delays in customer support responses. Some users also faced challenges with uninstalling the app and billing discrepancies.
Highlights
Review RSS Feed
All reviews
Oct. 26, 2025
Great little helper that works away behind the scenes for a resonabe cost. We would be sunk without it. Thank you Loyalty Harbour : )
Oct. 7, 2025
Disappointed, removing app after years of use, to try something else with better service.
Hi Ellie, We’re truly sorry that your experience ended with disappointment after so many years of using our app. The recent issue occurred during the image renaming process and was delayed by the large number of images and a few unexpected technical errors. Our app has been running reliably for years, and we’re very sorry that this rare situation caused frustration. We’ve already made improvements to prevent similar issues and to communicate updates more clearly in the future. Thank you for trusting us since 2017 - we genuinely appreciate it and wish you and your store all the best. The Image Optimizer Team
Dec. 27, 2024
Fairly priced, super easy to use, intuitive and quick. Highly recommended!
Sept. 29, 2024
I've had this connected to my store for a little over 3 years. I never have to worry about compressing image files. Not much else to say. I'm happy with it.
June 13, 2024
Good app! Would love an option to download all, but does what it says on the tin well.
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