impact.com Affiliate Marketing for Shopify

impact.com Affiliate Marketing

Manage affiliates & influencers to acquire new customers
Developer
impact.com
Rating
4.4
Feedback
202
Reviews
Chart
#400
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App, Impact.com, are quite mixed. While some users praise the easy integration and seamless onboarding process, others express frustration with issues such as auto-generating coupon codes, lack of customer support, and spam. Positive themes include easy setup, helpful onboarding team, seamless integration with Shopify, and responsive customer support. On the other hand, negative themes include issues with coupon code generation, lack of support, and concerns about spam and fake reviews.

Time spent using app
How long merchants keep the app installed.
Less than an hour 1%
Less than a day 5%
Less than a month 51%
Less than a year 33%
More than a year 6%
All reviews
1 / 5 Share
Sept. 28, 2026

this app is auto-generating coupon codes on my site to offer heavy discounts to customers. I've emailed and changed my settings multiple times yet they are creating the codes.

Store Using app Total reviews Average rating
Zaytun Vitamins 7 months 3 3.7
1 / 5 Share
May 16, 2026

Worst support no one helps you do anything!!!!!

Store Using app Total reviews Average rating
Alkaline Herb Shop Over 2 years 13 4.7
1 / 5 Share
May 11, 2026

Impact.com failed to deliver the product that was sold to us. After months of effort, the platform proved overly complex, inefficient, and misaligned with our needs, delivering none of the functionality, usability, or productivity gains represented during the sales process. This was not a matter of onboarding struggles or internal prioritization shifts—the software simply did not perform as promised and created more friction than value. When we raised these concerns and requested a reasonable early termination, Impact’s response was to hide behind contract language rather than address the substance of the failure. Polite emails aside, the position was clear: outcomes don’t matter, performance doesn’t matter, and fees are owed regardless. Once off‑boarding begins, Impact bears virtually no ongoing cost, yet offers zero accountability or flexibility. If you’re evaluating Impact, understand that their commitment to customer success appears to end at contract signature, and the risk sits entirely with you.

Store Using app Total reviews Average rating
Rubio Monocoat Canada 8 months 2 3.0
5 / 5 Share
April 28, 2026

Store Using app Total reviews Average rating
NIIDOR About 21 hours 3 5.0
5 / 5 Share
Feb. 3, 2026

This integration is easy and seamless.

Store Using app Total reviews Average rating
PharmaNutra 25 days 1 5.0

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