impact.com Affiliate Marketing
Manage affiliates & influencers to acquire new customers
Rating
4.5
feedback
99
chart
#1,408
All reviews
Rating Breakdown
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April 5, 2023
Impact has been great to grow our affiliate program. The platform is very user friendly and has a plethora of data so that we're able to evaluate the program across different variables. Our service has also been great as our Customer Success Manager has been a pleasure to work with and is super responsive.
Thanks for the 5-star review, Béis! It's great to hear that impact.com has played a role in growing your affiliate program.
Feb. 17, 2023
very confusing don't even know where to go from here even though it looks like ive completed all the steps
Hi there! Thanks for sharing your feedback. You should have received a packet of tips/tricks on being productive on impact.com's platform, but a member of our team will be reaching out to help get your program started on the right foot. If you have any additional questions, please don't hesitate to contact [email protected]
Feb. 10, 2023
I've been using it for about 1.5 - 2 months, here's my realistic experience 1- Yes, some people apply to you for affiliate marketing, but the incoming traffic is 15 times a day. 2- As there was no sale, there was not even a cart addition. 3- Even though there was a $30 fee, they took $150 off my credit card for 1.5 months. I was not consulted. What do you say to those who make more money than you? And they don't ask anything 4- I asked for my money back and demanded that my account be closed. Of course, even though they said they would refund your money, 15 days passed and the money they took over did not go to my account. 5- my store format last week I can share all the necessary information with you with screenshots. I warn you, don't expect too much. try to protect your money
Thank you for sharing your feedback. We’re sorry your experience working with us did not match your expectations, nor did you experience the service excellence we provide. We are looking into this issue and appreciate your patience as we work to resolve it. A member of our team will be reaching out to help address this issue with you directly. Please reach out to [email protected] should you have any additional questions.
Jan. 2, 2023
The starter plan does not give you the capability to search for partners. You also cannot work with reviewers or content creators. The only tasks you can give partners are promo codes. But the AI will sendS you applicants that do content reviews and influencers. You can NOT work with influencers on the starter plan. It is a hassle to upgrade your plan as you cannot do so with a live agent.
Thanks for sharing your feedback, GlamMagick. One of our live agents will be reaching out to help answer any questions you may have about Starter Edition's capabilities and ensure you're able to take advantage of the platform's features.
Nov. 29, 2022
Impact is a nearly perfect app for affiliate marketing with full functions and advanced techniques.
Thanks for your review, Luvme Hair! We're so happy to hear you're enjoying the app integration.
Nov. 9, 2022
We couldn't be happier with our move to Impact. Impact has been a key tool in scaling and automating our affiliate channel.
Thanks, Cozy Earth for your awesome 5-star review!
Nov. 3, 2022
Easy to use. Amazingly powerful. Generated a bunch of clicks and sales within days! Thanks and I can't wait to tell more brands about this.
Thank you for your feedback! We're so glad to hear you're seeing success on the platform.
Nov. 3, 2022
This app is a great way to track the source of the sales and how much the actions cost us. We have had it integrated for a while - and had no issues.
Thanks, Sleepyhead for your 5 star review!
Oct. 26, 2022
The Shopify x Impact integration was super straightforward! Our tech expert Taryn, helped us along the whole journey!! :)
Thanks, Beavertown Brewery for the review! We appreciate your feedback.
Oct. 6, 2022
Installation of the plugin was quite tough but the support from the IMPACT team was amazing. Thank you for being patient and also responsive.
Thanks so much for your feedback! We're always here to help should you need any additional support.
Sept. 16, 2022
We haven't used the app in full yet so reserving one star to circle back on; however, the onboarding process was easy and seamless. Their support team - our contact was Enzo - was very helpful and quick to reply.
Thank you for your review! We are grateful for the pleasure of serving you and meeting your needs. In case you need additional assistance, please don't hesitate to reach out to [email protected]
Sept. 13, 2022
Super simple onboarding process. The onboaring team, Enzo specifically, was really helpful and attentive.
Thank you ever so much for the feedback! I'm excited to know that you're enjoying our app and support.
Sept. 11, 2022
Submitted a request to cancel my account on September 5, 2022. Now September 11, 2022, I still haven't received an update on my account cancellation. Not sure why it takes so long to simply cancel my trial membership. The UI of the app makes no sense, the functions are complicated and do not make sense. I continue to receive random emails.
Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. We are looking into this issue and hope to resolve it promptly and accurately.
July 28, 2022
Awesome tracking, setup was easy! Fred is the best launch engineer, and super helpful and responsive. 12/10 would recommend.
Thanks so much for your kind feedback! We're thrilled to hear you're enjoying the app. The impact.com team is always ready to give you a hand should you need it!
July 21, 2022
Fred did a great job helping me get the store set up. Once set up, Fred guided me through the process and did a great job pointing out the features. Great job, Fred, and thank you.
Hi there, thank you for your review! We're so glad you were able to get your store set up easily and hope you enjoy the many features the platform has to offer. Thanks again! -Jill, Marketing Programs Manager, impact.com
July 18, 2022
Great experience using the app! Easy to install and operate! The staff was extremely helpful in navigating if I had questions. I'm very happy with my experience so far!
Thank you for your review! We're so glad you found the setup process to be easy and user-friendly to operate. Enjoy growing your partnership program! - Jill, Marketing Programs Manager, impact.com
July 6, 2022
Quick and easy experience. Enzo helped guide us through the whole integration and setup with Impact. Would definitely recommend.
Hi there, we're so happy to hear you're having a great experience with the platform so far. Thanks for the review! - Jill, Marketing Programs Manager, impact.com
July 1, 2022
Easy and smooth integration. Enzo at Impact helped us set up everything quickly and always answered any questions we had which made the process even easier!
June 29, 2022
The integration went very smooth for us. I'm a marketer, but I was able to easily follow the tech implementation steps for onboarding. So you don't need to be a CTO or engineer to setup this program!
June 29, 2022
We had a few hiccups on integration, which took a little time to get sorted out, and the problem wasn't 100% identified. Bryanna in launch support did a great job of staying on top of it until the issue was resolved. Everything seems to be working great now. Will update review once we see the performance of the platform and partners. So far so good!