All reviews

Rating Breakdown

  • 5
    70% (14 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (4 ratings)
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1 / 5 Share

Dec. 2, 2024

I had a terrible experience with the PH CSV Import & Inventory Update app. Not only did the app fail to meet my expectations, but the support team was also incredibly disrespectful and unprofessional in handling my issues. I reached out for help, and instead of getting the assistance I needed, I was treated poorly. As a business owner, I rely on Shopify apps to help streamline my processes, but this app and its support team have caused more problems than solutions. I strongly recommend that Shopify review this app and consider removing it from the App Store, as it fails to provide the level of service expected.

Store

My Store

Using app

--

5 / 5 Share

Aug. 22, 2024

It's a great app and easy to set up, and excellent support. I highly recommend it. Congratulations

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

June 11, 2024

Great app and very very very great customer support!

Using app

About 1 month

Total reviews

4

Average rating

5.0

4 / 5 Share

June 9, 2024

the good: easy to use, free if you're only doing a few products the bad: doesn't honor templates, doesn't always get the draft/active status right, and only imports a single photo Kind of a pain in the neck but it's marginally better than a plain csv import.

Using app

4 days

Total reviews

23

Average rating

3.2

Developer Reply

I've sent you an email from [email protected] these are all simple problems and I can fix them tonight. * the app CAN do multiple images -- however they have to be in separate columns "image 1", "image 2", etc. I have a hunch your CSV was putting all images in one column, separated by a comma or semicolon. * the draft/active status should always be right. Can I see the CSV you're trying to use? (app doesn't save CSVs on server).

5 / 5 Share

May 25, 2024

This CSV field mapping app is the best one I have tried on Shopify. It works the first time and the customer service is excellent. If you need something you can email and they will help you get it to work how you need it to. This app is much easier to use than it's competitors in the App Store. I highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 15, 2023

Worst Application. Worst Support.

Using app

2 days

Total reviews

10

Average rating

4.5

Developer Reply

I was emailing with you and I could import the CSV file for you, but you decided not to reply to me

1 / 5 Share

Dec. 9, 2023

It says that it can import and export metafield's. The app cannot export variant JSON metafield's.

Using app

12 minutes

Total reviews

2

Average rating

1.0

Developer Reply

hey I have an update for you. App can now export variant metafields! Wanna give it a try? I can give you 1 month off free.

5 / 5 Share

Oct. 13, 2023

I've been using this app for some time now. Firstly it works really well, it is pretty easy to understand how to use it. But the best part is definitely the team behind. They are always available when I have questions or need help with my files. I recommend !

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

I used this app to "bulk import products" using CSV. It worked perfectly. It was also great at CSV export. Thank you!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Great app, does everything it’s supposed to and made by a great guy. Response times are always about 1-2 hours not matter the time of day.

Using app

13 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 31, 2023

Simply excellent, support is quick, the metafields import/export works very well and the tier plans are honestly priced, independent of how many products are present in the shop, very good for dropshippers with thousands of products. Recommended!

Store

My Store

Using app

2 months

5 / 5 Share

Aug. 30, 2023

Ten stars is more like it, "EZ CSV Import and Export" Best way to import products with different options like color and size. Install and use and you'll understand how easy it is. Save your eyes precious time by listing products in a spread sheet and import. This is a big help when getting new products online.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Great tool and rapid support. After trying several tools to export a CSV this one was intuitive, easy and accurate.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

I've recently had the pleasure of adding the "EZ CSV Import and Export" app for Shopify to my store, and it has revolutionized the way I handle my products and product variants. As a shop owner dealing with thousands of products, the default Shopify bulk product editor felt too slow for my needs. That's where this app came into play. The ability to easily import and export CSV files, coupled with the convenience of editing products in Excel (or Google Spreadsheets), has made managing my online store a breeze. I was particularly impressed by how quickly the app processes imports – thousands of products in just a couple of seconds! Plus, the one-click feature to export Products to a CSV file is a real time-saver. What sets this app apart is not just its ease of use, but also the exemplary support provided. The Chief Engineer's prompt response, usually within 1-2 hours (never more than 24 hours), shows their commitment to customer satisfaction. The recent update on August 1, 2023, which includes the new feature of saving and loading templates during import, demonstrates their ongoing effort to improve and adapt to the users' needs. If you're dealing with bulk product management and looking for an efficient solution, I wholeheartedly recommend the EZ CSV Import and Export app. It's a must-have for anyone seeking to streamline their Shopify product management process.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2023

Do what I exactly want Easy-to-use solution for exporting all products with their associated meta fields Recommended

Using app

About 1 month

Total reviews

2

Average rating

5.0

3 / 5 Share

July 30, 2023

The app seems to work fine but it doesn't offer anything else than the default Shopify product import-export app. It might help a better app showcase where it shows what the app can do better than the regular Shopify app. Great support and customer service.

Using app

5 days

Total reviews

3

Average rating

4.3

Developer Reply

You're right - when I checked my app listing images today, I realized they were all low effort descriptions: "Import CSV", "Export CSV" LOL. No wonder you said this could benefit from a "better app showcase where it shows what the app can do better than the regular Shopify app". There's a good reason the listing was so bland -- I was too busy building feature requests from all the users (thank you to everybody who gave feedback!). This app was very new -- only released 5 months ago. It was very basic, and needed A LOT of work done to make it a great app. And I'm finally glad to say that it's a solid app now! Today I finally got enough time to totally revamp the app showcase. There are numerous features that this App can do that is not in the regular Shopify app. These are: * Import and Export Metafields (yes, Shopify cannot do even this basic feature!) * Parse non-english taxonomies (I tried a German one, and Shopify failed!) * No Silent Failures! I gave Shopify a bad CSV input and it never gave me ANY error message * Upsert products -- simultaneous update or insert of products. Shopify only allows you to do either update, or insert, but not upsert (both update and insert at the same time). Yes, I got busy! :-) Once you get the chance, could you update your review to reflect the effort I put into addressing your feedback by making the app showcase 10 times better than it used to be? Thanks! I'd greatly appreciate it since this is a very new app with not a lot of reviews.

5 / 5 Share

Aug. 25, 2023

Great support! We needed meta fields in export and they added it shortly after our request:) Really helpful extension for bulk changes!

Using app

29 days

Total reviews

4

Average rating

5.0

1 / 5 Share

July 26, 2023

hello i tried to import my old shopify website translation but dosent solved translation problem (source dosent found)

Using app

Less than a minute

Total reviews

1

Average rating

1.0

Developer Reply

could you email me at [email protected] so I offer you lifetime free access to the app and also better understand how to solve your translation problem?

5 / 5 Share

June 8, 2023

Absolutely amazing app. I needed to upload about 1000 products to shopify, but there system is very bugi and doesn't work properly. So i used " EZ CSV Import + CSV Export" and import was done in just seconds. Support also responded very quick (10 min). 10/10

Store

Prenth

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

A creative, solutionist app and some funtions are so unique. Developers were very kind. I recommend you to try.

Store

VORDEO

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

yayyy thank you! :)