All reviews

Rating Breakdown

  • 5
    81% (62 ratings)
  • 4
    8% (6 ratings)
  • 3
    3% (2 ratings)
  • 2
    3% (2 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 84% (65)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2022

Importify is a great app for importing products to our Shopify store, their team offers exceptional customer support, and they are hands-on when it comes to helping us with any concern. Highly recommend the app!

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

May 2, 2022

The response from Importify is prompt, they always proactively solving the problem for users. Highly recommended.

Store

Sourcy

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 27, 2022

Mike helped me on a Saturday night and followed up again on a Sunday morning when I wouldn't expect anyone to be available. We resolved the issue and he was super prompt with responses!

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the feedback 🙏 Our support team is always here to help you 24/7😎

5 / 5 Share

Dec. 30, 2021

Great app, and incredible support we had an issue and Mike fixed in minutes. Definitely a highly recommended app

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback 🙏 Our support team is always here to help you 😎

5 / 5 Share

Nov. 16, 2021

I used this app to import drop-shipping items from Alibaba into my store. The app made it compatible and easy to do. The app is very user friendly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2021

Thank you so much for this it helped me a lot importing products. it's highly recommended app for anyone who wants to import products to shopify store

Store

Trendha

Using app

27 days

Total reviews

8

Average rating

4.5

5 / 5 Share

May 25, 2021

Using it for Costco.ca. Was originally not working due to changes from Costco, but support team bring the issue and addressed it in 2 weeks time. All the while support is quick, friendly and patient with the reply. Doesn't work perfectly yet but 5 stars for the service and I am sure they will keep on improving the app.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

The product itself it's very good, but unfortunately hasn't met my use case. But the customer service it's fast and helped me a lot with my questions.

Store

Vendah

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Perfect, significantly reduces my time spent to import products, i'd say by about 65%. Also the support is above and beyond, resolved an issue (late at night) within 30 mins.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the feedback, appreciate it.

5 / 5 Share

Sept. 14, 2020

Customer service is A+. Received assistance with a resolution within 30 minutes. Customer Support was very knowledgeable and was able to pinpoint issues quickly. Love the application. Definitely recommend.

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 21, 2020

This app is a game-changer, and their customer service is amazing, fast response and always willing to help, they are also working on some other awesome features!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

great great customer service and great tools but if the price can be cheaper that will better . anyway great team

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

Importify has an amazing support team and access to great wholesalers. Thank you for making my job easier!

Using app

14 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 8, 2019

Great app for dropshipping, very easy to use with awesome customer support. Support team replies very fast. I wish they can add inventory and price monitor to the supplier channels on importify. Their support team listens to their merchants concerns and work to improve and guarantee customer satisfaction.

Using app

About 1 month

Total reviews

9

Average rating

4.7

5 / 5 Share

July 17, 2019

Moshe is AMAZING.HE SOLVED MY ALL PROBLEM!! THANKS!!!I I HIGLY RECOMMEND.HIGH QUALITY SUPPORT and APP.

Using app

5 months

Total reviews

24

Average rating

2.6

Developer Reply

Hey, the app does notify when a product already added to the store, please update the importify extension to the latest version. here is a video on how it works https://www.loom.com/share/307c45b43f55444d91bd76d299ae4ee4 , if you still face issues after updating the extension to the latest version contact us and we will help you with it. thanks.

5 / 5 Share

Oct. 27, 2018

I only used the trail because I would be able to use this app only in a moth or so, but I am definitely going to us it and safe lots of time. it looks great!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

Great app and great support. Very quick response and resolution. Great selection of import suppliers. App imports very well and is easy to use.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

Great App. Very easy to use!! Highly recommended

Using app

8 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

great & fast customer service.

Store

Elivera

Using app

About 2 months

Total reviews

20

Average rating

3.8