All reviews

Rating Breakdown

  • 5
    81% (62 ratings)
  • 4
    8% (6 ratings)
  • 3
    3% (2 ratings)
  • 2
    3% (2 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 84% (65)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2020

Perfect, significantly reduces my time spent to import products, i'd say by about 65%. Also the support is above and beyond, resolved an issue (late at night) within 30 mins.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the feedback, appreciate it.

5 / 5 Share

Sept. 14, 2020

Customer service is A+. Received assistance with a resolution within 30 minutes. Customer Support was very knowledgeable and was able to pinpoint issues quickly. Love the application. Definitely recommend.

Using app

13 days

Total reviews

7

Average rating

5.0

3 / 5 Share

Sept. 8, 2020

I love the ease of adding Amazon products to my shopify store. But, soince they are other companies products, how do O make returns? Ihaven;t been ab;e to get help on this. A client bought an item. It arrived badly damaged. Now what? I shipped it from Amazon to my customer. DO I tell the cusomter to reytn ot to amazon?

Using app

9 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 24, 2021

Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.

Using app

Over 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 21, 2020

This app is a game-changer, and their customer service is amazing, fast response and always willing to help, they are also working on some other awesome features!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

great great customer service and great tools but if the price can be cheaper that will better . anyway great team

Using app

About 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 9, 2019

The add button always missing in some listed websites, such as overstock.com. I tried everything, very frustrated.

Using app

29 days

Total reviews

1

Average rating

2.0

Developer Reply

Sorry for the bad experience, we sent you a video showing you that everything is working just fine on our side (https://tinyurl.com/y5ndnfyl), at the same time asking you to contact us via chat, but we didn't get any reply, we would be happy to help you with the issue you are facing, but in order to understand why you are facing this we need to use a remote desktop.

5 / 5 Share

Oct. 3, 2019

Importify has an amazing support team and access to great wholesalers. Thank you for making my job easier!

Using app

14 days

Total reviews

4

Average rating

4.0

5 / 5 Share

July 8, 2019

Great app for dropshipping, very easy to use with awesome customer support. Support team replies very fast. I wish they can add inventory and price monitor to the supplier channels on importify. Their support team listens to their merchants concerns and work to improve and guarantee customer satisfaction.

Using app

About 1 month

Total reviews

9

Average rating

4.7

5 / 5 Share

July 17, 2019

Moshe is AMAZING.HE SOLVED MY ALL PROBLEM!! THANKS!!!I I HIGLY RECOMMEND.HIGH QUALITY SUPPORT and APP.

Using app

5 months

Total reviews

24

Average rating

2.6

Developer Reply

Hey, the app does notify when a product already added to the store, please update the importify extension to the latest version. here is a video on how it works https://www.loom.com/share/307c45b43f55444d91bd76d299ae4ee4 , if you still face issues after updating the extension to the latest version contact us and we will help you with it. thanks.

5 / 5 Share

Oct. 27, 2018

I only used the trail because I would be able to use this app only in a moth or so, but I am definitely going to us it and safe lots of time. it looks great!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2018

Great app and great support. Very quick response and resolution. Great selection of import suppliers. App imports very well and is easy to use.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

Great App. Very easy to use!! Highly recommended

Using app

8 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

great & fast customer service.

Store

Elivera

Using app

About 2 months

Total reviews

20

Average rating

3.8

5 / 5 Share

Sept. 21, 2017

easy to use and great customer service.recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

May 26, 2017

What is the reason for paying a fee for importing is there any benefits attached to the fee

Using app

About 2 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 21, 2017

Great Tool.. now you can not only import great product from ali express but also from other great suppliers like dhgate , etsy , ebay and much much more to test and sell in your shopify store . Not only that.. you can also order them seamlessly with one easy click. Highly recommended. A must have tool :)

Using app

About 14 hours

Total reviews

4

Average rating

5.0