All reviews

Rating Breakdown

  • 5
    83% (53 ratings)
  • 4
    8% (5 ratings)
  • 3
    5% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)

Reviews with Text

  • 100% (64)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2025

Excellent customer service.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 16, 2023

We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form

Using app

Over 4 years

Total reviews

5

Average rating

4.0

Developer Reply

We're happy to have provided your website with a free contact form for the past 5 years. You are already able to reply to contact form messages the same way they come in, by replying to the email. We've asked you for clarification on your feedback and rating but you have not provided it.

5 / 5 Share

Feb. 13, 2021

Application works as described. Really like it. That is what I was looking for. Thanks to developers.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 17, 2020

Super easy to use. You just click "add app" and your website has a contact button like magic, and it's free.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 18, 2020

It doesn't work and it doesn't integrate well with Mailchimp. Customer support very poor! The guy is rude... Don't waste your time and money. ## EDIT AFTER DAN'S RESPONSE ## Hi Dan, That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response: ' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.' I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved? I wish you all the best.

Using app

About 1 year

Total reviews

7

Average rating

3.3

Developer Reply

Hello Nemanja, I see that we had a conversation a month ago in which I answered all of your questions, verified your MailChimp integration was working normally, and you ended with a "thanks! awesome!". You seemed completely satisfied at the time. I will forward you a copy of the email thread to refresh your memory. If you need any other support please feel free to contact us.

5 / 5 Share

March 2, 2020

Fantastic contact form, simple to use with no messing about, looks great on our store. I just don't see where the negative reviews come from, in our eyes there aren't any. A must for your store. Install this app tou won't dissapointed if we could give more than 5 stars we would. well done

Using app

1 day

Total reviews

40

Average rating

5.0

4 / 5 Share

Nov. 15, 2019

Great app - for our young shop it makes it easy, that people can contact us. Thx for the work - and thx you make it free

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

June 7, 2019

This has been really valuable to our business. The app is easy to use and easy to install. You also get quite a bit of functionality with the free version. I would definitely recommend it. We use it at www.printyourmind3d.ca.

Using app

About 3 years

Total reviews

8

Average rating

4.5

5 / 5 Share

May 24, 2019

I used this app to help improve the contact form on my store. It did everything I needed and then some very easy to use, painless, and professional would recommend to anyone looking for a contact form.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2019

I've been using the free version of this app since I opened my shop in 2015. I really like the extra information it gives you about the visitor (how they found the site, the pages they viewed before contacting you and their IP address and geographical location). It really helps to weed out the serious versus scam inquiries. I recently had a question about the app after updating my theme and the support could not have been quicker! Highly recommend. ~Kathleen, trowelandpaintbrush.com

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2019

Integrates quickly. Thank you for answering our review. I've updated to 5 stars to reflect the ability to edit the subject lines by changing the name of the forms.

Store

Seedles

Using app

12 months

Total reviews

13

Average rating

3.9

Developer Reply

Hi Seedles. You can edit your contact form's subject line by changing your contact form's name, or your users can provide their own subject lines by adding a subject field to your form. If you'd like step-by-step instructions please contact us through the app!

5 / 5 Share

Feb. 15, 2019

I really like this app and would really recommend. It's easy and6 ahve all what you need. Greetings ⇒ https://spar-king.com/

Using app

21 days

Total reviews

17

Average rating

5.0

3 / 5 Share

Jan. 28, 2019

It works but we do get a lot of questions so for example if you have 3 in a day they'll all be clumped together. I really hate this because sometimes I miss questions. I will be looking for another form.

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 30, 2018

Amazing customer service and extra fast response and resolution. I am using it since started my website and only I had a small problem which was resolved in less than 5 minutes. Note that the problem was caused by me and was not an error of the application

Using app

About 2 years

Total reviews

5

Average rating

2.6

5 / 5 Share

Sept. 5, 2018

Wow does this every cut down on spam! We use it on our Home and garden site https://wroughtironhaven.com and saw a huge decrease in crap email as we don't post our email on the site anymore and the tab at the bottom is a really good function for visitors without being too intrusive.

Using app

10 months

Total reviews

20

Average rating

4.5

4 / 5 Share

Aug. 29, 2018

Seems to be working most of the time... but lately I've had a whole bunch of people contact me on facebook saying they were unable to find my contact information... despite this app being set to show at the bottom of every page, always. Hmmm? Strange! Works on all of my devices anyway!

Using app

Almost 4 years

Total reviews

13

Average rating

4.5

1 / 5 Share

Aug. 26, 2018

I enjoyed this app and it worked well until I accidentally hit the spam button next to my delete button in error. When this is done emails automatically stop forwarding which happened to me for four months without my knowledge. Dan agreed to fix it when I realized I wasn't getting any of my emails after receiving a number of customers complaining about my lack of response. A couple months later I accidentally bumped the wrong button again and this time I immediately tried to fix it (which is not possible on the customer side). Dan's poor customer service response was that he didn't want to help me and asked me to delete the app. I recommend going somewhere else to avoid the headache and terrible service.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 3, 2018

We have been using the app for some time now and are very happy with the performance. It does what its supposed to do and we shall gladly refer any friends to use this app as well.

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 31, 2018

Easy to use and setup. No issues at all.

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

May 26, 2018

Excellent app. I've been using it for a couple of years now. No issues and does exactly what it's supposed to. Haven't received any spam through this app. Great job!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0