Improved Contact Form
Effortlessly add a contact form so customers can contact you
Rating
4.5
feedback
234
chart
#3,911
All reviews
Rating Breakdown
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Jan. 16, 2023
We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form
We're happy to have provided your website with a free contact form for the past 5 years. You are already able to reply to contact form messages the same way they come in, by replying to the email. We've asked you for clarification on your feedback and rating but you have not provided it.
Feb. 24, 2022
Loving it so far, but is it able to insert a file upload? Customers need to send me picture references of their orders and I'm having trouble finding an app that will insert it into my contact form without costing a ton each month. Other than that it's a great tool!
Nov. 15, 2019
Great app - for our young shop it makes it easy, that people can contact us. Thx for the work - and thx you make it free
June 27, 2019
I like this app. But how can I know the url of a secondary contact form I created? Also it would be good to have the possibility to add a scrollable list, if we want to ask question to people and know more about them.
Aug. 29, 2018
Seems to be working most of the time... but lately I've had a whole bunch of people contact me on facebook saying they were unable to find my contact information... despite this app being set to show at the bottom of every page, always. Hmmm? Strange! Works on all of my devices anyway!
July 3, 2018
Dan was giving prompt rely to help, though our site is not compatiable with this app.
March 20, 2017
Very nice app. I've been using it for a while and it's a very easy way for prospective customers to contact me with questions. Unfortunately, the only thing that's keeping me from giving it 5 stars is there doesn't seem to be a way of customizing the "built-in anti-spam protection." I frequently get "questions" from spammers trying to sell me their own services, and if there's a way to block them, I can't find it.
March 19, 2017
Nice app, easy to install, delivers its functionality well. We are using Improved Contact Form app in our ecommerce store and so far we have had a good experience with it. What we don't like is that by default it uses "Improved Contact Form" as the Customer name instead of the actual customer name, and as a result we have to edit each of the emails separately. ANB Mart Online Shopping Australia - www.anbmart.com.au
Feb. 23, 2017
I like the app, better than what Shopify has default. www.ArtisanBound.com
Sept. 21, 2016
It works! I wish it was more configurable though but it does do what they say, and free! https://newloops.com
July 22, 2016
Really great app even if would be nice to have a little bit more control over where to put it on the screen and not only bottom left or right.But it's free and works perfectly
July 18, 2016
This is very good, and of course free, Perfect for those that need a straightforward contact button/page. Could use a few more advanced customisation options for those that want a little more control over colours, font styles, etc. But most importantly it just works.
Feb. 3, 2016
Very good app for beginners, just add it and take 2-3 minutes to customize and you're done. You can do basic editing within the app to tailor it, for more edits you obviously need to know html.
Feb. 1, 2016
The contact form page isn't really all that good because you can't style it without going into the theme code which I might as well just do for my default contact page. Still definitely worth four stars though for the contact widget. I don't want to have a live chat widget as of yet because I still need to set up a customer service system but the contact form widget still reminds people that they can always ask us a question.