AWIO Improved Contact Form for Shopify

AWIO Improved Contact Form

Effortlessly add a contact form so customers can contact you
Rating
4.6
Feedback
42
Reviews
Chart
#1,205
Shopify

All reviews

5 / 5 Share
March 20, 2025

Excellent customer service.

Store Using app Total reviews Average rating
Buy Jewelry ETC Over 4 years 1 5.0
5 / 5 Share
Sept. 28, 2023

Store Using app Total reviews Average rating
DecalsLB Shop 9 months 1 5.0
4 / 5 Share
Jan. 16, 2023

We used you app to collect names and hopefully chat. It would be nice to get back to them via the "same channel"** to respond to enquiries. N.B. **Contact Form

Store Using app Total reviews Average rating
Urban Gears Unlimited Over 4 years 5 4.0
Developer Reply

We're happy to have provided your website with a free contact form for the past 5 years. You are already able to reply to contact form messages the same way they come in, by replying to the email. We've asked you for clarification on your feedback and rating but you have not provided it.

5 / 5 Share
Feb. 13, 2021

Application works as described. Really like it. That is what I was looking for. Thanks to developers.

Store Using app Total reviews Average rating
Hedonist Chicago About 1 month 12 5.0
1 / 5 Share
March 18, 2020

It doesn't work and it doesn't integrate well with Mailchimp. Customer support very poor! The guy is rude... Don't waste your time and money. ## EDIT AFTER DAN'S RESPONSE ## Hi Dan, That's simply not true. Indeed I responded 'Thanks, Awsome' but that was response on your first email. After that, I checked if the Mailchimp integration works and it didn't work on my side. I asked my friends in different countries to subscribe to my newsletter and that failed too. Your app didn't sync with my MailChimp account. I wrote to you again about the problem and I got this response: ' I have already confirmed that everything is working on your website. I have attached a screenshot for you. You do not need to send me any screenshots, I cannot do anything beyond what I've already done in verifying that everything works as intended.' I didn't respond to this message at all. One star is well earned for your lack of patience in dealing with customers. If you charge $12/Month one would expect that basic problems could be solved? I wish you all the best.

Store Using app Total reviews Average rating
Nemanja Nikolic About 1 year 7 3.3
Developer Reply

Hello Nemanja, I see that we had a conversation a month ago in which I answered all of your questions, verified your MailChimp integration was working normally, and you ended with a "thanks! awesome!". You seemed completely satisfied at the time. I will forward you a copy of the email thread to refresh your memory. If you need any other support please feel free to contact us.

4 / 5 Share
Nov. 15, 2019

Great app - for our young shop it makes it easy, that people can contact us. Thx for the work - and thx you make it free

Store Using app Total reviews Average rating
Brickgalaxy 8 months 3 4.7
5 / 5 Share
June 7, 2019

This has been really valuable to our business. The app is easy to use and easy to install. You also get quite a bit of functionality with the free version. I would definitely recommend it. We use it at www.printyourmind3d.ca.

Store Using app Total reviews Average rating
Print Your Mind 3D About 3 years 8 4.5
5 / 5 Share
May 24, 2019

I used this app to help improve the contact form on my store. It did everything I needed and then some very easy to use, painless, and professional would recommend to anyone looking for a contact form.

Store Using app Total reviews Average rating
Kit Containers LLC 2 days 3 5.0
5 / 5 Share
April 26, 2019

I've been using the free version of this app since I opened my shop in 2015. I really like the extra information it gives you about the visitor (how they found the site, the pages they viewed before contacting you and their IP address and geographical location). It really helps to weed out the serious versus scam inquiries. I recently had a question about the app after updating my theme and the support could not have been quicker! Highly recommend. ~Kathleen, trowelandpaintbrush.com

Store Using app Total reviews Average rating
Trowel and Paintbrush Almost 4 years 1 5.0
5 / 5 Share
March 13, 2019

Integrates quickly. Thank you for answering our review. I've updated to 5 stars to reflect the ability to edit the subject lines by changing the name of the forms.

Store Using app Total reviews Average rating
Seedles 12 months 13 3.9
Developer Reply

Hi Seedles. You can edit your contact form's subject line by changing your contact form's name, or your users can provide their own subject lines by adding a subject field to your form. If you'd like step-by-step instructions please contact us through the app!

5 / 5 Share
Nov. 30, 2018

Amazing customer service and extra fast response and resolution. I am using it since started my website and only I had a small problem which was resolved in less than 5 minutes. Note that the problem was caused by me and was not an error of the application

Store Using app Total reviews Average rating
SalesWorm Co About 2 years 5 2.6
4 / 5 Share
Aug. 29, 2018

Seems to be working most of the time... but lately I've had a whole bunch of people contact me on facebook saying they were unable to find my contact information... despite this app being set to show at the bottom of every page, always. Hmmm? Strange! Works on all of my devices anyway!

Store Using app Total reviews Average rating
Justthegoods Almost 4 years 15 4.5
1 / 5 Share
Aug. 26, 2018

I enjoyed this app and it worked well until I accidentally hit the spam button next to my delete button in error. When this is done emails automatically stop forwarding which happened to me for four months without my knowledge. Dan agreed to fix it when I realized I wasn't getting any of my emails after receiving a number of customers complaining about my lack of response. A couple months later I accidentally bumped the wrong button again and this time I immediately tried to fix it (which is not possible on the customer side). Dan's poor customer service response was that he didn't want to help me and asked me to delete the app. I recommend going somewhere else to avoid the headache and terrible service.

Store Using app Total reviews Average rating
Sunnystudiostamps Over 1 year 2 3.0
5 / 5 Share
Aug. 3, 2018

We have been using the app for some time now and are very happy with the performance. It does what its supposed to do and we shall gladly refer any friends to use this app as well.

Store Using app Total reviews Average rating
A Stitch A Half 17 days 5 5.0
5 / 5 Share
May 26, 2018

Excellent app. I've been using it for a couple of years now. No issues and does exactly what it's supposed to. Haven't received any spam through this app. Great job!

Store Using app Total reviews Average rating
Zoran Designs Jewelry Almost 4 years 2 5.0
5 / 5 Share
May 11, 2018

Works well, exactly what I needed, and the customer support is great.

Store Using app Total reviews Average rating
Labelsbythesheet 5 months 2 5.0
5 / 5 Share
Feb. 28, 2018

I was having a terrible problem with spam coming from Russia through my former "Contact Me" link. I tried this app and the problem has been eliminated thankfully! I highly recommend this great app!

Store Using app Total reviews Average rating
Midnight Glamour Shop 5 days 6 3.2
5 / 5 Share
Nov. 18, 2017

Really cool app to add to your store for customers to contact you in the simplest way. Check our website to get a good idea of what the contact form can look like on your website Ryker.co

Store Using app Total reviews Average rating
Viselik About 2 months 5 5.0
5 / 5 Share
Oct. 11, 2017

App works great, just what I needed. Fastest support ever!! Dan responded to my email within minutes.

Store Using app Total reviews Average rating
Skyba Socks Over 1 year 12 4.6
5 / 5 Share
Oct. 11, 2017

*updating my review* Thank you, Dan for solving the root cause of the problem to my problem. I am so glad you were able to tackle the issue of the actual cause for the spam pages. I appreciate the time you took to find the actual channel to better solve the problem. Thanks again, Dan! Charlee

Store Using app Total reviews Average rating
Pandakids About 2 months 1 5.0
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