Improved Contact Form
Effortlessly add a contact form so customers can contact you
Rating
4.5
feedback
234
chart
#355
All reviews
Rating Breakdown
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May 10, 2017
Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.
April 20, 2017
No ability to upload files. Cannot popup shows up layered "under" theme nav bar making it hard to read. Cannot control placement of popup form. Far too much branding for 3rd party apps - it's everywhere. Got a reply from the app developer: My app has no branding on your site whatsoever. The popup only appeared "under" your nav bar because your theme says the nav should be on top of everything else on the page even popups. Your theme is in charge of what your site looks like, as it should, right? I could have helped you tweak it to fix that in seconds if you had asked." We replied: Hi Dan, Appreciate you reaching out. With all due respect busy guys like me go for the simple installs which don't require tweaking or help from support vendors (some of which do not reply right away). If the app doesn't work out the gate or offer help or instructions or ability to customize it to better suit our needs we prefer to opt out. My apologies if I overlooked any information that referenced this but as far as I know it wasn't available. I only had the form installed for few moments and already had one customer use it who would have seen the 3rd party banner ads. Here is a screen grab of actual email received from the form after having it installed for only a few minutes and what customer would have seen with out reply. You can clearly see top banner ad for "Improved Contact Form" and below the text ad "Are competitors clicking your ads? Find out with Improvely, from the creators of ICF. Improvely helps you make more sales while protecting your ads from click fraud. " With "tracking code" link to Improvely. Then there was a banner below about Tracking Ads with 2 tracking link. You will see from the screen capture below. I realize you don't get something for free and the app obviously is supported by people clicking your ads. I'm sorry but this app just isn't what we are looking for. The developer seems to be upset over the 1 star so I upped it to 2. They are obviously looking to improve the app which is a good thing.
April 5, 2017
This is a great app, and it's easy to use. I'd recommend it for every Shopify store.
March 24, 2017
Love this app! It is easy to customize and give our customers a direct way to contact us without any hassles.
March 23, 2017
Great app. Easy to use, and does the job! Our website: https://www.agmhomestore.com/
March 30, 2017
Someone on Facebook Had been contacted by a shopify admin to notice him a pixel from this app was running on is site so ...
March 20, 2017
Very nice app. I've been using it for a while and it's a very easy way for prospective customers to contact me with questions. Unfortunately, the only thing that's keeping me from giving it 5 stars is there doesn't seem to be a way of customizing the "built-in anti-spam protection." I frequently get "questions" from spammers trying to sell me their own services, and if there's a way to block them, I can't find it.
March 19, 2017
Nice app, easy to install, delivers its functionality well. We are using Improved Contact Form app in our ecommerce store and so far we have had a good experience with it. What we don't like is that by default it uses "Improved Contact Form" as the Customer name instead of the actual customer name, and as a result we have to edit each of the emails separately. ANB Mart Online Shopping Australia - www.anbmart.com.au
Feb. 28, 2017
Nice app, easy to set up, seems to work and deliver the contact forms. Has some theming options for the contact button. Keeps the sent messages in a list on the app page which is nice as a backup in case email filters do not let messages through.
Feb. 23, 2017
I like the app, better than what Shopify has default. www.ArtisanBound.com
Feb. 21, 2017
Really liked the features it promised, however the form didn't look clean on our site when it was installed. We'll have to step away from using this one for now. Hope to see improvements on its visual appeal with this app soon.
Feb. 12, 2017
Nice and simple to use for customers enquiries. Works very well and its free :)
Feb. 11, 2017
Looks way better than the deafault! I've had many more customers contact me through here! Check it lit : https://haliforniaapparel.com/community/contact
Jan. 18, 2017
Great App. We like how it gives us insight into customer or visitor's browsing activity and other useful information. Love it.
Oct. 12, 2017
Awesome app, using this on my store and its so easy to use and customise. Thanks Conspicuitytape