Comfort Pet Beds review for In Cart Upsell
March 10, 2020
The customer support team turned me around, their support was instant and educating. Highly recommend this team and i'm looking forward to incremental sales and GP$
Hello! This is Sean, the Customer Success Manager for In Cart Upsell. Thanks for your feedback. Sounds like you would like the free plan to NOT have the "Powered by In Cart Upsell" message at the bottom of the free offer option? I hear you. However please know that ANY company that offers a free plan includes some kind of messaging - whether it's an online website builder tool or an online store. Even massive online services like Shopify or Wordpress include a messaging in their free plans... so while I hear you, please remember that we make ZERO dollars for all our MANY free users. So the little bit of branding helps us to recoup the costs of taking up costly space on our servers and paying our support teams to still give you free support. That said, I can offer you a free 30-day trial of our basic paid plan (instead of 7)? That would give you 30 days to make sure that the upsell/cross-sell box is seeing more than the return on investment needed to pay for the basic plan... Would that help? Anything that we can do for you to convince you to either remove this review, or give us more stars? 1-star reviews REALLY hurt our ranking on the app store :( It would be sincerely appreciated. Feel free to reply here, or reply to my direct email. Thanks so much for your help... Sean H & The In Cart Upsell Support Team
