ICU• In Cart Upsell Cross Sell
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service provided by Lasandra and the support team. Users appreciate the app's ease of use, customization options, and its effectiveness in increasing average order value (AOV) through upsells. The quick and responsive support team, especially Lasandra, is highlighted for their dedication in resolving issues promptly and efficiently. However, there are a few mentions of delays in support response times and some users have suggested improvements in the app's user interface and customization features.
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quick response
🌟 Thank you so much for your 5-star review! We're thrilled to hear you had a quick response. 😊 We truly appreciate your support and are always here if you need any assistance. Thanks again! 💙
Great for add-ons in Shopify. Great support also from Lasandra and team.
Thank you so much for the 5-star rating! 😊 We truly appreciate your support and are happy to know you're enjoying the app. If you ever need any assistance, please feel free to reach out — we’re always happy to help!
Sehr gute App - viele Einstellmöglichkeiten und super Support, der sich super zeitnah um Anfragen kümmert und umsetzt!
Thank you so much for your kind feedback 😊 We’re really glad to hear you’re enjoying the flexibility of the app and that the support has been quick and helpful 🙌 If there’s ever anything else you’d like to adjust or improve, feel free to reach out, we’re always here to help 💙
Lasandra in customer service could not have been more helpful! She helped with every single issue, and made it completely personalised/matched to our website!
Thank you so much for your kind words 😊 We’re thrilled to hear that you had such a positive experience and that everything was tailored perfectly to your website 🙌 Providing personalized support is something we truly care about, so this means a lot 💙 If you ever need anything else, don’t hesitate to reach out, we’re always here to help!
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