ICU• In Cart Upsell Cross Sell
Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
feedback
572
chart
#1,431
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
17%
-
Less than a month
31%
-
Less than a year
29%
-
More than a year
22%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, effectiveness in increasing Average Order Value (AOV), and the exceptional customer service provided by the support team, particularly mentioning Lasandra. Users appreciate the quick response times, personalized assistance, and the willingness of the team to go above and beyond to resolve any issues. The app's customization options, flexibility in upsell logic, and the ability to integrate seamlessly with different themes are highlighted as key strengths. However, there are a few negative reviews mentioning delays in customer support response times and issues with app functionality, such as automatic installation failures.
Highlights
Review RSS Feed
All reviews
March 23, 2026
Sehr gute App - viele Einstellmöglichkeiten und super Support, der sich super zeitnah um Anfragen kümmert und umsetzt!
Thank you so much for your kind feedback 😊 We’re really glad to hear you’re enjoying the flexibility of the app and that the support has been quick and helpful 🙌 If there’s ever anything else you’d like to adjust or improve, feel free to reach out, we’re always here to help 💙
March 11, 2026
Lasandra in customer service could not have been more helpful! She helped with every single issue, and made it completely personalised/matched to our website!
Thank you so much for your kind words 😊 We’re thrilled to hear that you had such a positive experience and that everything was tailored perfectly to your website 🙌 Providing personalized support is something we truly care about, so this means a lot 💙 If you ever need anything else, don’t hesitate to reach out, we’re always here to help!
Feb. 17, 2026
Great & fast customer service. Hoping this will increase AOV and it's exactly what I was looking for!
Thank you so much for your kind words 😊 We really appreciate your continued support over the years, it means a lot! It’s great to hear the app has been exactly what you were looking for and that you’ve had a positive experience with our support 🙌 We’re also glad to have been part of helping increase your AOV over time 🚀 If there’s ever anything else you need, don’t hesitate to reach out, we’re always here to help 💙
Feb. 6, 2026
Love this app! Helps greatly with our AOV. Their customizations are easy to use and work nicely. Had an issue with the popups not working right on my store. Their team responded quickly to my messages and resolved the issue which was more complex than we initially thought. Thank you for this app and team!
Thank you so much for the love! 💙 We’re thrilled to hear the app is helping boost your AOV and that you’re enjoying the customization features. Glad our team could jump in quickly and get the pop-up issue sorted; thanks for your patience. We truly appreciate your support!
Jan. 28, 2026
Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We really appreciate your support. If you ever need anything, we’re always here to help 😊
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