ICU• In Cart Upsell Cross Sell
Boost AOV w/ In Cart Upsell, Cross-Sell & Post Purchase...
Rating
4.8
feedback
568
chart
#1,144
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
17%
-
Less than a month
31%
-
Less than a year
29%
-
More than a year
22%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and support provided by the team. Users highlighted the app's ease of use, effectiveness in increasing Average Order Value (AOV), and the quick response times from the support team. Lasandra, in particular, was mentioned multiple times for her exceptional assistance and dedication to resolving issues. The app was commended for its customization options, flexibility in upsell logic, and the ability to integrate seamlessly with various themes. However, there were a few negative reviews mentioning issues with delayed support response times and app functionality problems, such as the app not running automatically or stopping working randomly on some sites.
Highlights
Review RSS Feed
All reviews
April 29, 2026
March 23, 2026
Sehr gute App - viele Einstellmöglichkeiten und super Support, der sich super zeitnah um Anfragen kümmert und umsetzt!
Thank you so much for your kind feedback 😊 We’re really glad to hear you’re enjoying the flexibility of the app and that the support has been quick and helpful 🙌 If there’s ever anything else you’d like to adjust or improve, feel free to reach out, we’re always here to help 💙
March 11, 2026
Lasandra in customer service could not have been more helpful! She helped with every single issue, and made it completely personalised/matched to our website!
Thank you so much for your kind words 😊 We’re thrilled to hear that you had such a positive experience and that everything was tailored perfectly to your website 🙌 Providing personalized support is something we truly care about, so this means a lot 💙 If you ever need anything else, don’t hesitate to reach out, we’re always here to help!
Feb. 17, 2026
Great & fast customer service. Hoping this will increase AOV and it's exactly what I was looking for!
Thank you so much for your kind words 😊 We really appreciate your continued support over the years, it means a lot! It’s great to hear the app has been exactly what you were looking for and that you’ve had a positive experience with our support 🙌 We’re also glad to have been part of helping increase your AOV over time 🚀 If there’s ever anything else you need, don’t hesitate to reach out, we’re always here to help 💙
Feb. 6, 2026
Love this app! Helps greatly with our AOV. Their customizations are easy to use and work nicely. Had an issue with the popups not working right on my store. Their team responded quickly to my messages and resolved the issue which was more complex than we initially thought. Thank you for this app and team!
Thank you so much for the love! 💙 We’re thrilled to hear the app is helping boost your AOV and that you’re enjoying the customization features. Glad our team could jump in quickly and get the pop-up issue sorted; thanks for your patience. We truly appreciate your support!
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