All reviews

Rating Breakdown

  • 5
    91% (527 ratings)
  • 4
    5% (27 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (7 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 99% (570)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 7, 2025

Not perfect, but close enough for a "free app" to add an optional shipping insurance at checkout. Support was available to live chat during the day and helpful!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for trying our app and sharing your experience! We're glad you found the support helpful and appreciate your feedback. If there's anything we can do to improve your experience or make the app even better, feel free to reach out. We're here to help!

4 / 5 Share

June 6, 2024

Their support is awesome. But, their app UI interface should be upgraded more. Also, they can add more customization options there.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi Roots Plants, Thank you for your feedback! We're pleased to hear that you find our support awesome. We appreciate your suggestions about enhancing the app's UI and adding more customization options, and we'll look into these improvements. Thanks for being a valued user!

4 / 5 Share

March 13, 2023

Always fast, competent and patient support. We are looking forward to the new app launch that will hopefully come with new upgrades and functionalities.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at Liiteguard Danmark Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to provide you with excellent support. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The In Cart Upsell & Cross Sell Support Team

4 / 5 Share

Aug. 18, 2022

Nem at få i gang og god og hurtig support. Også til at ændre designet så det passer til egen webshop

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hej til vores venner hos Seamless Basic DK Tak fordi du efterlod denne tankevækkende anmeldelse! Vi sætter pris på, at du tog dig tid til at dele denne anmeldelse med os og fællesskabet! Vi er glade for, at vores supportteam kunne hjælpe dig. Vi elsker at have dig som kunde og er altid her for at hjælpe din Shopify-butik med at få succes! Skål, Pushpesh og supportteamet for opsalg og krydssalg i kurven

4 / 5 Share

Aug. 4, 2022

Good app, easy to set up and has helped us sell more products to our customers. Good customer service.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Addison Clothing Store Thank you for the glowing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

4 / 5 Share

July 18, 2022

Very nice experience in a few days. We expect to see the result at the end of the month. However, there is one big big flaw for us. Our shop is multilingual. We were able to define the words used by this app in only one language. So we can visit the site in the other 2 languages, the words used by the application remain unchanged and not translated.

Using app

9 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends at Bella Home - Homeware Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The In Cart Upsell & Cross Sell Support Team

4 / 5 Share

May 27, 2022

Good, easy to use system for adding basic offers to your site. You will not need any coding knowledge - plug and play. Customer service is awesome - their representative spent ages with me to troubleshoot on a Holiday Weekend. Very Good Service! :)

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends from Majyk Equipe Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We are happy our support team was able to assist you. We truly appreciate your business, and we would like to thank awesome customers like you for your amazing support! Tanu & The In Cart Upsell & Cross-Sell Support Team

4 / 5 Share

April 6, 2022

The app can be at times a bit buggy, but service is super fast and phenomenal. Thank you Denis for your A+ service!

Store

Lexxola

Using app

About 24 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Lexxola Thanks for the awesome review. We're so happy to hear that you are enjoying In Cart Upsell & Cross Sell. Denis is the superstar of our support team and we are elated that he was able to assist you. We’ll make sure we pass your kind words along to Denis, who we know will be delighted to read your comment. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We are always looking for ways to better our service, and your feedback is a valuable part of that process. We wish you and your store great success! Cheers, Pushpesh & the In Cart Upsell & Cross Sell Support Team

4 / 5 Share

Jan. 17, 2022

Walks you through creating offers, so easy to understand. When things don't go exactly how I want them, Technical help has been brilliant.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from Premier Christian Marketplace Thank you for the amazing review. We're so happy to hear that you are enjoying In Cart Upsell & Cross-Sell. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team! Tanu & The In Cart Upsell & Cross-Sell Support Team

4 / 5 Share

Dec. 18, 2021

I've been using this app on and off for over 5 years with over $20K in additional in-cart upsells. I recently changed themes and had several issues with it showing and their support got with me ASAP to fix.

Using app

About 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at DailyDriven.com We are extremely happy to hear this! We are happy our support team has been so helpful! We are grateful for awesome customers like you! We wish you and your store great success :-) Tanu & The In Cart Upsell & Cross-Sell Support Team

4 / 5 Share

Sept. 9, 2021

Overall, I'm pretty happy with In Cart Upsell & Cross Sell. It has some limitations with the logic and how smoothly it works in AJAX carts with seemingly no interest to improve it. But the app gets the job done it has yielded some good results. The support by Rasheem has been above and beyond!

Using app

2 months

Total reviews

14

Average rating

4.9

Developer Reply

Hello, friends at The Wander Club Thank you so much for the positive review. We appreciate your business and helping to share the word about In Cart Upsell & Cross Sell! -Jevon & The In Cart Upsell Support Team

4 / 5 Share

June 10, 2021

Good, helpful support. Had a few issues with integrating, but all fixed and now runs smooth. Have still not worked out how to have the upsell on a product page as opposed to checkout. I would also like a more customer friendly format to seeing more than one offer at the checkout.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends from Mauli Rituals Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

June 2, 2021

Easy to navigate & simple design. It would be great if there was more depth with the does/does not include rules, as this can be quite limiting.

Using app

21 days

Total reviews

5

Average rating

4.6

Developer Reply

Hello to our friends from Julia Gash We appreciate the feedback and we are reviewing this! Thank you for letting us know your concerns! We appreciate you leaving this honest review! :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

June 1, 2021

Works well for the most part but has been a bit buggy on our custom theme. We have had some issues with promotions displaying where they shouldn't or continuing to display once they have been paused/deleted. Support is always quick and very helpful though.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from Allpress Espresso Australia Thank you for leaving this great review! We appreciate it! -Melissa & the In Cart Upsell Support Team

4 / 5 Share

March 24, 2021

This app is definitely worth it. It makes us more money than it costs. Customer service is amazing. They customized the design just how I wanted it and so that looks like a native part of the page. I give this page one star less than the top rating because the back end has to stay quite simple. I struggle with creating really smart offers. I have set it so that my top upsell products get displayed at any time. Easy

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends from We Norwegians We sincerely appreciate the honest feedback! Thank you for leaving us this great review, we will definitely take your suggestions into consideration! We wish you and your store great success :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

March 9, 2021

The Customer support is really excellent. Answering real quick and solving any issue we get. The app offers multiple settings and customizations. The only thing missing here is an easy control of the offer's price.

Using app

13 days

Total reviews

5

Average rating

4.6

Developer Reply

Hello to our friends from Mayu Water We are happy we could assist! Thank you for leaving us this insightful feedback, we are looking into it! :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

Feb. 1, 2021

So far so good. Some issues with billing showing a usage fee (Shopify's fault, not InCart's) that caused and continues to cause some problems with our accounting software.

Using app

25 days

Total reviews

10

Average rating

4.5

Developer Reply

Hello to our friends from Crazy K Farm Pet and Poultry Thank you for leaving this honest review! We wish you and your store all the best! :-) -Melissa & the In Cart Upsell Support Team

4 / 5 Share

Dec. 13, 2020

Hi, i canot install the App pls help me! I get this error: There is no page at this address Check the url and try again. Alternatively, you can use the search bar to find what you're looking for.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends from Dogs Supreme ® Thank you for leaving us this review and contacting us! Our tech support has sent you an email to handle your query! -Melissa & the In Cart Upsell Support Team

4 / 5 Share

Sept. 28, 2020

I like flexibility in types of upsells. It’s intuitive once you get the hang of it. It works well with Shopify discounts. The first time I set one up I saw it quickly increase sale amount. Customer service has very good turnaround times and quickly addresses my questions.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Hello to our friends from H. Honeycup We really appreciate you leaving us this awesome review! We are glad the app is working well for you :-) Thanks as well for the kudos on our customer service ;-) Melissa & the In Cart Upsell Support Team

4 / 5 Share

Sept. 25, 2020

Great app. I do recommend. The customer service is wonderful, they reply very quickly. I only wish this app could have 2 simultaneous pop-ups at once.

Store

BiMoo

Using app

10 days

Total reviews

7

Average rating

4.7

Developer Reply

Hello to our friends from BiMoo Thank you for leaving this awesome review! We really appreciate it and thank you for giving us your feedback, we will take this into consideration for future updates :-) Melissa & the In Cart Upsell Support Team