Chalk Full of Design review for ICU• In Cart Upsell Cross Sell

Not sure what happened. We have used this app successfully for years (since 2017) and then in the fall of 2020 we started experiencing issues with our offers not showing. Contacted support and it took over a week to get our offers back on line. It worked for a while and now the same thing is happening again. Sent 2 requests to support for help and radio silence for almost a week. Had to find an alternate and uninstall. Would not have moved on if the program just kept working as before. My guess is that they have changed something in the code that makes it incompatible with some installations and they have not found the ghost. It was a great app when it worked ! Updated.... it would appear that In Cart Upsell has rebranded and has a new pricing structure. Not sure if this has anything to do with the app not working on our site after several years, but it does appear that new customers are having better success with both functionality and support. If this is a shedding of customers on the old pricing structure, shame on you... "you dance with the one that brung ya"!