Belora review for In Cart Upsell
Aug. 5, 2021
Not good app. when i want to remove it and asked for help from developer to remove code from my theme, he said manage it yourself. i cleraly informed i am not a developer while downloading the app - at that time you said you will help but now wont since the app is not working for me.
Hey Belora, Tanveer this side, Customer Success Manager. Thanks for raising your concern. And I want to apologize for the confusion that happens here. I wanted to clarify we are not injecting any of our code into Shopify themes. So, I would really want to help you out if I know the cause of your dissatisfaction. I want to apologize for the experience that you faced while using the app. This issue has never happened before with any of our clients. we will be happy to have a screen-sharing call with you and walk you through everything in detail if you are still facing any issues. Again, we are so sorry about what happened here (it is not normal with our app). We work SUPER hard to make sure every merchant who uses our app has an A+ experience. Tanveer & In Cart Upsell Support Team
