truemorrow review for In Cart Upsell
Dec. 8, 2021
The team is really nice, reactive and seems to be working hard. However, we sadly still keep getting the same months-old bugs and problems over and over again, with customers complaining regularly and/or (worse!) even aborting their purchase because of trust issues and visual confusion, e.g. overlapping cart elements etc. Moreover, it's not possible to define rule priorities or more complex triggers (e.g. combining AND/OR conditions), which is a must if you want to give your customers meaningful cross-sell recommendations.
Hello, friends at Truemorrow Thank you for your feedback. We understand your frustration with this rare issue and can assure you that we're working around the clock to resolve this. Again, we're very sorry for the inconvenience this has caused you. Our primary objective is to ensure that our customers get added value to their store's when using our app. Once again, I must extend our sincere apology for the negative experience. We do our best to increase the service quality of our app and services daily and look forward to resolving this issue very soon. Here to help, and very sorry you experienced this. Jevon & The In Cart Upsell Team
