A1: back in stock | sms alerts for Shopify

A1: back in stock | sms alerts

Back in Stock alert app

Rating

4.6

feedback

69

Reviews

chart

#5,632

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    25%
  • More than a year
    62%

Reviews Summary

The Spur It App has received mostly positive reviews from users. Customers appreciate the ease of use, quick response time from customer service, and the functionality of the app in sending restock notifications. The app is praised for its configurability, automation in sending emails, and its impact on increasing sales. However, some users have mentioned areas for improvement such as the user interface needing enhancements, issues with email notifications being delayed, and language in templates needing improvement. There are also concerns raised about communication and customer service in certain instances.

Highlights

Ease of use and quick customer service response
Configurability and automation in sending restock notifications
Areas for improvement in user interface and email notifications
Communication and customer service concerns
Impact on increasing sales

Rating Breakdown

  • 5
    75% (52 ratings)
  • 4
    13% (9 ratings)
  • 3
    7% (5 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 18, 2024

The Spur It App works very well. The pop up option allows for email input on the product screen. Restock email comes up soon after the item is back in stock.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

This app is super easy to use. The response time when needing help is super fast. Ilya fixed our issue straight away. Highly recommend.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

The UI can use some improvements. An option to import subscribers from a CSV file would be nice, but the overall very useful app and great customer service.

Store

PIPOLLI

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2021

What anyone wants in an app is configurability. The developer does not have to worry about meeting your needs because whatever it is you want to change, you can easily change yourself. I contacted them today and Alexander sent me nice directions to make the changes so the Back in Stock app looks exactly as I want it. I cannot think of anything I would want to change. Every website should have this app. It's that simple!

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! It's our pleasure to keep clients satisfied so please feel free to contact us 24/7!

5 / 5 Share

Feb. 5, 2021

The app has proved extremely useful to us, and has helped loads of our customers during the busiest time of year for us - it definitely reduces the amount of work we do to keep users up to date with stock on popular items. Any issues that we have had have been ironed out extremely quickly - the last one sorted within an hour and a half from first contact; and that is not something that happens very often these days! Friendly helpful staff. The design of the widget is a little clumsy, but we've been able to adapt it nicely for our purposes all the same.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your feedback, it's highly appreciated!

All reviews

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