A1: back in stock | sms alerts
Back in Stock alert app
Rating
4.8
feedback
38
chart
#4,381
All reviews
Aug. 1, 2025
Great customer support. We had issues with our theme and they responded promptly and solved the problem. Thanks team!
Dec. 18, 2024
The Spur It App works very well. The pop up option allows for email input on the product screen. Restock email comes up soon after the item is back in stock.
Nov. 7, 2024
This app is super easy to use. The response time when needing help is super fast. Ilya fixed our issue straight away. Highly recommend.
Jan. 23, 2022
The UI can use some improvements. An option to import subscribers from a CSV file would be nice, but the overall very useful app and great customer service.
April 25, 2021
What anyone wants in an app is configurability. The developer does not have to worry about meeting your needs because whatever it is you want to change, you can easily change yourself. I contacted them today and Alexander sent me nice directions to make the changes so the Back in Stock app looks exactly as I want it. I cannot think of anything I would want to change. Every website should have this app. It's that simple!
Thank you so much! It's our pleasure to keep clients satisfied so please feel free to contact us 24/7!
Feb. 5, 2021
The app has proved extremely useful to us, and has helped loads of our customers during the busiest time of year for us - it definitely reduces the amount of work we do to keep users up to date with stock on popular items. Any issues that we have had have been ironed out extremely quickly - the last one sorted within an hour and a half from first contact; and that is not something that happens very often these days! Friendly helpful staff. The design of the widget is a little clumsy, but we've been able to adapt it nicely for our purposes all the same.
Thanks so much for your feedback, it's highly appreciated!
Sept. 25, 2019
We've been using this app for a few years now. It does what it claims without issue. The support has also been quite fast, we are happy with what we've paid for. 1 thing that we like to see improvements is that we can manage the notification for a customer and search for the customer instead of going through a lot of pages
We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.
April 24, 2019
I had an issure with the install. But tech support was able to quickly resolve and we are already accumulating requests.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones! Let us know if you need any help :)
Nov. 16, 2017
Terrible communication and customer service. Pushed out an update earlier this week, which seemed to break the app. Whenever we tried to get through, it would either give a 501 error, say that there is an "Internal Error", or just never load. Contacted customer service both on email and their phone line -- the phone line was no help, and on email it seemed like they didn't even read it as their "solution" was something that was not related to our problem at all. All of this happened a day before we had a big launch, and caused a negative impact to our business because 1.) we were driving users to sign up for the upcoming products, and they obviously couldn't and 2.) for all the customers that had previously signed up, we couldn't send email notifications out to. We had contacted our Shopify customer service managers, who then contacted the app developers, but all they got from this team was that the app was working fine. With such half-hearted help we will be looking for a new app.
March 22, 2018
It has helped us tremendously! increased sales, and allows us to know how to order going forward. Highly recommend this for small to medium online businesses. Lisa Edit: We originally gave a 5-star review, but after using this app for quite some time, we need to change to 3. The app has changed to notifying customers on an arbitrary 4-hour cycle. We have some products that come in limited quantities, and most sell out before the app can send out the emails. This has led to many unhappy customers, who were looking forward to receiving an email about a product, only to receive the email hours after the product had sold out.
March 15, 2017
It works exactly as you want it to work and the best part is that their customer service is super nice and super fast to solve any doubt or issue you may have. Excellent job! Excellent app!
Nov. 24, 2016
IN Stock has been a lifesaver for my customers and our store to keep them in the loop when our products arrive!
Nov. 14, 2016
Great app. Works perfectly. Integration support was very good. definitely recommend this app
Oct. 9, 2016
Pretty to install. This should make our www.ChoiceAlpacaProducts.com customers happy!
June 20, 2018
Our customers LOVE the "notify me when it's back in stock" feature. We love the ability to export data to csv. Well done!
May 27, 2016
It's a great app and most importantly it saves the most important thing we have... time! We used to get customer calls all the time asking, 'when will XXX' be back in stock and then we had to make a note of the customer's e-mail address and remember to let them know. This app saves all that hassle and we're amazed at how many customers have signed up to be notified. Far more than ever would have phoned us. We've also seen a real upsurge in sales as soon as the new stock arrives because the e-mails go out automatically to customers who are obviously waiting but we wouldn't have known. Automation, efficiency and maximising sales opportunities are the key to successful e-commerce and this app really helps on all fronts!
May 6, 2016
This has been one of the easiest apps we have installed and used to date! I was able to custom design (VERY EASILY!!) the pop-up window to match our theme, too.
April 20, 2016
A great app for allowing customers to sign up to be notified when a product is back in stock. Saves us time in having to answer emails asking about out-of-stock items. I only wish that the language in the templates was written in better English.
March 20, 2016
I personally love this app! Our customers use it frequently because we sell out so darn fast due to high demand. It kind of builds up an anticipation when customers know when the product is restocked. Sales skyrocket the day of restock because the customers that have been waiting a long time immediately purchase once they receive the notification. Also, the app has been an incredible tool to see which items are highly in demand. I can track which customers are requesting which items the most. I'll tend to restock the items that are in most demand based off the in stock reminder app. We have had thousands of customers use this feature and glad I've implemented it into the store. The only criticism that I have for the actual app is the email notification the customer receives when the product is back in stock. The email is very generic looking and not really customizable. It doesn't feel personal or in tone with the brand I've created.