Live Preview Options by Webyze for Shopify

Live Preview Options by Webyze

Add Unlimited Customization Fields to your Shopify Products.

Developer

Rating

4.4

feedback

49

Reviews

chart

#4,349

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    12%
  • Less than a year
    41%
  • More than a year
    41%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting the great customer service provided by the Webyze team. Users appreciate the app's functionality for customizing products and the live preview feature. The support team is praised for being responsive and helpful in resolving issues. However, there are some negative reviews mentioning challenges with compatibility, time-consuming manual input for live preview options, and issues with inventory management. Overall, the app is recommended for its ease of use and effectiveness in enhancing the customer experience through customization options and live previews.

Highlights

Positive customer service and support
Customization options and live preview feature
Challenges with compatibility and manual input for options
Issues with inventory management
Recommendation for ease of use and customer experience enhancement

Rating Breakdown

  • 5
    82% (40 ratings)
  • 4
    2% (1 ratings)
  • 3
    4% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 6, 2024

Great app and great customerservice, prompt reply.

Store

4Kyon

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

This app has been nothing but amazing , and the support we've received from the Webyze team was outstanding!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 21, 2024

I originally posted a 5-star review here, and I think if you are looking for something relatively simple, are using one of the free Shopify templates, and need an affordable app for live previews, this still gets 5 stars. But. After a year of use and a recent site refresh, I had to find something else. This app ended up costing me more time, energy and money than it should’ve - but you know what? That’s on me. I had to find a bunch of work arounds to get it to do what I want, and hired a developer - twice - to deal with issues. Customer service is responsive; but nothing is ever the app’s fault. The most recent issue was my last straw. After days going in circles with the developers and getting the same reply I took the leap to something new.

Using app

11 days

Total reviews

6

Average rating

4.0

5 / 5 Share

Oct. 8, 2023

Great app for custom products and great support from their developers.

Store

FPnibs

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 31, 2023

This app is exactly what I needed for my custom products. After combing thru the app store, I'm glad I decided on this one. I love that my customers see a live preview of their custom bonnets before purchasing. This app has been easy to manage on the back end whenever I update available colors and products. When I have reached out, Customer Service has been responsive and very helpful. I am pleased.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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