SunnyHair review for Influence: Loyalty & Referral
June 24, 2025
The price isn't cheap, and honestly, it’s not worth it for what you get. The app added its content across all of my pages — it completely took over my storefront. I reached out to customer support over 3 months ago, and the issue is still unresolved. Even after giving their team full access, they keep asking basic questions instead of just checking things themselves. I really don’t understand why they can’t investigate directly and fix the problem. Very disappointing experience.
Thank you for sharing your feedback — we’re truly sorry to hear that your experience hasn’t met expectations. We completely understand your frustration with both the product’s impact on your site and the delays in support. Please accept our sincere apologies for the inconvenience this has caused. After reviewing the communication history, it’s clear that this should've been resolved much sooner. While we're glad the issue has since been resolved, this is not the level of service we strive to deliver, and we’re taking your feedback seriously to ensure we do better moving forward.
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