Influence ‑ Loyalty & Referral

Feb. 28, 2023

I believe i was actually the first business to actually begin using Influence loyalty, and we have been using it now for almost a year. It has not been without its challenges and frustrations I would say but overall i am happy, and am hoping that it will continue to improve. What has worked well. Great for integrations with Klaviyo so we can easily communicate our points to customers Good support and onboarding with Jacob on point! Integrates well with Shopify with accurate points balances (it took some time). What has worked less well. No functionality to search for customers by name - have to use email address which is cumbersome and not ideal. (update, this is now available..) Very limited options for customisation on the front end - we had a custom built webpage that now is more basic and not as appealing. Hoping some more styling options will be available. Also the customisation and styling of customer emails needs some attention. Overall I am now happy and look forward to more bells and whistles soon.

Feb. 8, 2023

Support, doesn't answer the question you ask them and simply leave you on read. Would not recommend the app.

Dec. 21, 2022

Great loyalty app. Easy to use and has all the features we need. The customer support is absolutely perfect.

Sept. 7, 2022

I'm loving this app. It has nice features and the customer support is awesome. Totally recommended!

Aug. 10, 2022

We're only a couple of days in but I'm loving the app so far! Super easy to set up and Cam has been awesome at answering any questions. Can't wait to see the results from Influence and start to really integrate it into our digital marketing strategy!

July 26, 2022

Great loyalty app! Love how it is designed and the back end is very easy to use. There are a few more features that can be added and then it will be perfect! The customer service is unbeatable and they always go above and beyond :)

July 19, 2022

The app is great. Considering it’s new and in its beginning stages. We did experience some bugs and errors but the team were quick to respond and fix them. The app has helped me give back to my customers and retain loyalty from them to keep coming back. I would give the app a 4 star and the team behind the app 5 star

June 24, 2022

We have been using reviews.io to collect reviews for years now so decided to give their loyalty & rewards app a try. The app works great and the team is very reliable, quick to answer any questions and help with any technical issues.