Influence: Loyalty & Referral
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Great loyalty app and so far all relevant features included. Basically very straightforward to set up, but in case of uncertainties or questions the customer support team is absolutely amazing and super helpful!
I am totally thrilled with the Influence.io LOYALTY product I had previously used Loyalty Lion, Swell, Smile and Stamped for loyalty -- so I have quite a bit of hands-on over the years. Before I talk about what I like about Influence.io, let's look at the name of the app. In my opinion, it's a terrible name. I think they would have done better by calling it something that is NOT "influence" -- because it is about LOYALTY not influence. I have already let the team know my thoughts on this. The product checks all the boxes. I like that points redemptions auto-populate the discount in the cart/checkout I like the dedicated landing page (most stores have enough popups) I like the flexibility. FOR THE MOST PART, my customers can navigate this and take advantage. Unfortunately (for all loyalty apps) Shopify still has *profanity removed by author* when it comes to customer accounts, and despite announcing a new, paswordless login, it does not address the disconnect between a store account and a loyaklty account. IN MY PERFECT FANTASY WORLD, shopify passwordless will embrace loyalty. Summary: Influence.io is a great choice for a loyalty (points) program -- if you are considering others, don't not look at Influence.io (even through its name does not match the product)
We’re absolutely thrilled that you’re enjoying the Influence.io loyalty product, especially given your extensive experience with other loyalty platforms. It means a lot to us that you’ve found our product to check all the right boxes. Your candid feedback on the app’s name is much appreciated. While our focus is on delivering a top-notch loyalty solution, we understand how important it is for the name to resonate with the product’s purpose. We’ve taken your thoughts on board, and they’ll definitely be part of our considerations moving forward. We’re glad to hear that features like auto-populated discounts at checkout, the dedicated landing page, and overall flexibility are enhancing your experience. Your insights are incredibly valuable, and it’s feedback like yours that helps us continuously improve and refine our offerings. Thank you for sharing your thoughts and for choosing Influence.io. We’re here to support you and are excited to continue evolving our product to meet your needs
Great loyalty app. Easy to use and has all the features we need. The customer support is absolutely perfect.
Great loyalty app! Love how it is designed and the back end is very easy to use. There are a few more features that can be added and then it will be perfect! The customer service is unbeatable and they always go above and beyond :)
We have been using reviews.io to collect reviews for years now so decided to give their loyalty & rewards app a try. The app works great and the team is very reliable, quick to answer any questions and help with any technical issues.
Thank you for the review. We are glad you are getting value from Influence.io.
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