GRIN Influencer Marketing
A Creator Management platform designed for every brand journey
Rating
4.0
feedback
31
chart
#7,049
Reviews Over Time
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Reviews Summary
The reviews for the GRIN Shopify App are mixed, with both positive and negative feedback. Positive aspects highlighted include seamless integration with Shopify, ease of communication with creators, comprehensive reporting metrics, efficient management of influencer relationships, and time-saving features like email templates and data analytics. Users appreciate the platform for streamlining influencer marketing efforts, making it easier to place orders, manage campaigns, and track ROI. The customer support team is praised for being responsive and helpful. However, negative reviews mention issues with customer service responsiveness, deceptive sales practices, glitches in syncing with Shopify, and dissatisfaction with the curated lists feature. Some users feel trapped in long-term contracts and express frustration with the platform not meeting their expectations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 10, 2025
We had a really big issue early on with the software. We reached out to Grin and didn't get a response back until a few days later. Our account manager disappeared. Our sales person not responsible. They didn't fix the problem but changed how we received data from our influencer /Ambassador.
Nov. 4, 2024
GRIN has so much to offer there is so much within the platform that I am still learning even after using it for over a year. They make communication with creators easy, have the most amazing connection with Shopify to make placing orders for creators so easy, and have reporting metrics on creator success that so many other platforms don't have. I would recommend it to any business trying to increase their influencer marketing efforts.
Nov. 4, 2024
GRIN seamlessly interfaces with our Shopify store to generate and fulfill order for our influencer campaigns. Support is responsive if there is an issue. Overall the Shopify App works very well.
Oct. 30, 2024
Having utilized GRIN for over 3yrs now, we've found it to be an indispensable tool in our influencer marketing arsenal. The platform is robust, offering a suite of features that cater to the needs of modern brands venturing into the dynamic world of influencer collaborations. GRIN allows us to efficiently manage our creator relationships. The ability to create activations, manage campaigns, and handle payouts all in one place is a huge time saver. Integration with Shopify is seamless, making it easier than ever to place orders and manage discount codes. Effective Communication Tools: The email templates and sequences simplify communication, allowing us to maintain consistency and professionalism in our interactions with influencers. Data Analytics: The platform provides comprehensive analytics that helps us track KPIs and measure the ROI of our campaigns accurately. This data is crucial for making informed decisions and strategizing future campaigns.
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