GRIN Influencer Marketing

We had a really big issue early on with the software. We reached out to Grin and didn't get a response back until a few days later. Our account manager disappeared. Our sales person not responsible. They didn't fix the problem but changed how we received data from our influencer /Ambassador.

A Master Class in Deception and Underperformance Grin deceived us throughout the sales process, hiding critical information, overselling the platform, and getting us to sign a 12-month contract with auto-payments that are impossible to stop, even when scammed. We're left with a tool that fails to meet our needs and doesn't deliver what was promised. Their "Curated lists" feature, touted as a white-glove service for creator search, is laughable. The team puts in minimal effort, delivering irrelevant or duplicate influencers. The promised robust discovery tool doesn't exist; they recently added a few search filters that are ineffective. Grin is a resource drain, creating problems instead of solving them. They excel at cold selling and misleading demos, coercing small businesses into a 12 month contract. The reality is far from what's promised. Avoid Grin and save yourself the frustration and wasted money. You'll likely end up trapped in a long-term contract for a product that fails to deliver.

They are very good at cold selling, demo, etc - and coherse small businesses into signing a 12-MONTH contract (you can't get out, even if their service is off). Since Meta changed its policies, their creator search and curated list are basically handicapped but they would keep charging you for the reminder of the contract (auto-renewal, another trick) - very smart they know how to squeeze the demand and take advantage of small businesses to maximize their profit. Grin is also glitchy at times especially when syncing with Shopify; but you ask your account manager, they always blame something else...lol... keep all the evidence and request a chargeback from your bank or credit card they are usually fair and help correct such injustice.