All reviews

Rating Breakdown

  • 5
    65% (20 ratings)
  • 4
    23% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    13% (4 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 4, 2024

GRIN has so much to offer there is so much within the platform that I am still learning even after using it for over a year. They make communication with creators easy, have the most amazing connection with Shopify to make placing orders for creators so easy, and have reporting metrics on creator success that so many other platforms don't have. I would recommend it to any business trying to increase their influencer marketing efforts.

Using app

--

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 4, 2024

GRIN seamlessly interfaces with our Shopify store to generate and fulfill order for our influencer campaigns. Support is responsive if there is an issue. Overall the Shopify App works very well.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Having utilized GRIN for over 3yrs now, we've found it to be an indispensable tool in our influencer marketing arsenal. The platform is robust, offering a suite of features that cater to the needs of modern brands venturing into the dynamic world of influencer collaborations. GRIN allows us to efficiently manage our creator relationships. The ability to create activations, manage campaigns, and handle payouts all in one place is a huge time saver. Integration with Shopify is seamless, making it easier than ever to place orders and manage discount codes. Effective Communication Tools: The email templates and sequences simplify communication, allowing us to maintain consistency and professionalism in our interactions with influencers. Data Analytics: The platform provides comprehensive analytics that helps us track KPIs and measure the ROI of our campaigns accurately. This data is crucial for making informed decisions and strategizing future campaigns.

Using app

About 3 years

Total reviews

5

Average rating

2.8

5 / 5 Share

Oct. 30, 2024

The plug in tool is great and east to use. Making updating discount codes and links a breeze.

Store

iKamper

Using app

10 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 28, 2024

Overall a great software to keep things organized and structured. Makes it easy to build relationships with creators and follow up constantly. Would like for them to update a few bugs here and there but the support team helps out as best as possible!

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 28, 2024

GRIN is the most useful, intuitive and comprehensive influencer management tool I've ever had the pleasure of using. It has made my job as Social Media Director so much easier and manageable! Between composing project briefs and setting up Activations to tracking content and paying out affiliates, I could not do my job as effectively without GRIN. I have been using it for years now and I will continue to use it as THE tool to support all my Creator Programs.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 28, 2024

As a small, family-owned business, we've found GRIN to be a valuable tool in scaling our influencer marketing efforts. It's transformed our manual outreach into efficient, bulk email campaigns and campaign invitations. While the platform is generally user-friendly, we've encountered some occasional hiccups, particularly with the Partnerships tool, but overall, GRIN has been a great investment for our business, helping us grow our brand and build stronger relationships with our influencer community.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 28, 2024

Grin continues to be a better platform than most! We have been very happy with it!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 28, 2024

Grin has been a pretty reliable influencer management software for us over the years. Great for setting up campaigns, glinks, and reviewing analytics.

Store

Andar

Using app

Over 6 years

Total reviews

6

Average rating

4.8

1 / 5 Share

April 8, 2024

A Master Class in Deception and Underperformance Grin deceived us throughout the sales process, hiding critical information, overselling the platform, and getting us to sign a 12-month contract with auto-payments that are impossible to stop, even when scammed. We're left with a tool that fails to meet our needs and doesn't deliver what was promised. Their "Curated lists" feature, touted as a white-glove service for creator search, is laughable. The team puts in minimal effort, delivering irrelevant or duplicate influencers. The promised robust discovery tool doesn't exist; they recently added a few search filters that are ineffective. Grin is a resource drain, creating problems instead of solving them. They excel at cold selling and misleading demos, coercing small businesses into a 12 month contract. The reality is far from what's promised. Avoid Grin and save yourself the frustration and wasted money. You'll likely end up trapped in a long-term contract for a product that fails to deliver.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 22, 2024

Don't waste your money, what the sales person says the software does and what it actually does are 2 different things.

Using app

4 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 25, 2023

Grin has been such a crucial key to not only execute our large gifting efforts, but to find new creators to work with. Our Grin rep has been super helpful and responsive in the rare cases we've had any issues. My favorite part is the Shopify integration that allows the creators to place the orders on their end. Love working with it!

Using app

11 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 14, 2023

great to create, fulfill, and track influencer orders to scale. It's been more time efficient for our team as well. The only downside is wish there was the ability in the Grin platform to choose shipment options for fulfillment so if we needed to create the shopify order on the creator's behalf, we can select which shipment method is needed instead of the connection settings!

Store

Skylar

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 14, 2023

GRIN is amazing for streamlined content creator marketing! We've been using GRIN for a few months and it's seamless integration with Shopify is very very useful. Connecting to Shopify is one of GRIN's best features as it makes the workflow so much easier. Thanks GRIN team for always helping out with issues!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

GRIN has been by far the best investment we have made in our company's influencer and creator marketing efforts. It has allowed us to scale and grow our in-house creator community, and to truly showcase the value of this program through tangible reporting. In addition to bringing everything under one platform (product seeding, contract negotiation, reporting, etc.), the support from the GRIN team is unmatched. Whenever we encounter a bug or something in the platform that isn't working as expected, the support team and our account rep (shout out to Katie G!) are always on it. As the influencer and creator space continues to evolve, we are confident that our investment in GRIN will continue to grow and sustain us.

Store

Pipette

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

GRIN is the ultimate influencer marketing platform! It truly has it all. We are able to manage our entire affiliate program within this platform and more. The team is so helpful and always go above and beyond whenever we have issues. GRIN has so many great features and I can't recommend them enough.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I am one of those people that read reviews, but never write any :) I am writing one today because I am that impressed with Grin. To provide some context: my company started with Grin a some time in the past. It was our first creator CRM, so we didn’t know what we didn’t know. And what we really didn’t know is we got spoiled starting with Grin. We thought that there must be other options out there. If you’re reading this, you may be thinking the same thing. There are. And we used them. It would not be an understatement to say we came crawling back. Grin is that much better than any other Influencer CRM. In fact, we tried to build our own with Zoho CRM. Started to onboard creators and in weeks we lost track of half our collaborations. Everything we thought of. They did. Within 24 hours of moving back to Grin, we had found every collaboration that had fallen through the cracks. Reviews units that needed to be shipped. In other words, they saved our program. Like I first wrote. I never write reviews. But Grin has earned a life long customer!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

As a smaller company, this tool was invaluable when we launched our influencer program. This tool significantly streamlines our efforts and saves time in the areas of prospecting, outreach, reporting, product fulfillment, and overall campaign management. There are unique features in the platform that help with our changing needs - which makes it easy to shift our new and growing program. GRIN's live URL links streamline communication and simplify the visual experience for creators. These links serve as a centralized hub containing all campaign information, influencer details, and relevant contracts. Our dedicated Customer Success Manager, Jackie, has played a crucial role in ensuring the smooth operation of our program. Her expertise in finding solutions to various program-related challenges, whether it's unique reporting needs, setup, or affiliate links, has been a tremendous asset. One of the standout features of the GRIN platform is its exceptional customer success team. They are consistently quick and responsive, making it easy to get answers to both minor and major questions related to our program.

Store

Coyuchi

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

We have been using GRIN for a little over 3 months now and it has been a huge asset for the growth of our influencer program in both the US and UK. Not only has it made our workflow much more efficient but it comes with so many amazing features such as creating activations, email templates, and curated lists. Our customer success manager, Jackie, has been a huge help and is always there to answer our questions even on short notice. We are excited to continue using GRIN and would highly recommend it to other companies looking to grow their influencer program.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 22, 2023

What do you dislike about GRIN? There are several issues with the platform. Firstly, Instagram search and creator search has completely been taken off. These changes were not communicated before signing a new contract with Grin. Our primary use case was discovering influencers, at this point Grin is a glorified order-placing application for customers that links to Shopify. The advertising of Grin Up, which is their supposed replacement for creator search run by actual humans on the Grin up team - it is the worst possible feature where Grin put its own team on manually finding influencers. In some cases they sent us "influencers" with no posts, some with no followers, it was like there had been no effort put into the process. If there are attachments, I will show the final output from the Grin Up team here as well. Beyond all of this, the way they hid behind and misled us before the signing of our new contract was the most frustrating piece in the whole situation. What problems is GRIN solving and how is that benefiting you? Grin at this point is just taking our money, without solving any problems for us. We're less productive than before, we used Grin successfully for a year until they misled us and got rid of all their key uses. What do you like best about GRIN? Grin used to be a great platform, with good customer service. Now they have no first-party data, no ability to deliver what's needed from an influencer platform. I wish they ended our contract when we asked them to, now it's just a waste of money on our end.

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi! Thank you so much for your honest feedback - I'm sorry your initial experience with the GRIN platform wasn't ideal. If you email me at [email protected], we'd love to hear more about any challenges you have so we can formulate a plan to address them and ensure you're getting value from the platform as intended. To address some of the comments from the review, GRIN has a fully functional creator search function, inclusive of Instagram and Tiktok, alongside several other recruitment features that comprise our Creator Discovery Suite. Finding and recruiting creators is critical to building an enduring brand, and we pride ourselves on helping customers find the ideal partners. I'd love to schedule time to give you an overview and strategy session on how best to use our recruitment tools to achieve your business objectives.