Monk Mini Games
The reviews for this Shopify app are quite polarized, with some users giving it a 1-star rating due to issues with support, inactive features, and lack of configurability. On the other hand, users who rated it 5 stars praised the app for being user-friendly, customizable, and effective in increasing subscribers and sales. The support team was highlighted as responsive, efficient, and hands-on, providing assistance with setting up campaigns and troubleshooting. Overall, the app seems to have a strong focus on engagement tools, influencer management, and increasing sales through innovative strategies and personalized support.
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la peor mierda de app una estafa total su app es obsoleta sin configuracion, su promesa de 7 dias de prueba es una estafa, y su soporte por correo o chat es nulo que porqueria de app no la descarguen son unos estafadores
This app is very user-friendly and easy to customize! I had a question while setting it up, and the support team responded quickly and efficiently. I was looking for another way to increase subscribers and offer discounts other than the spin wheel and this was perfect. Highly recommend!
Inactive support as on 04/09/2024, I waited 48 hours on live chat for a response and they are no other contact methods also the extended pricing contact us form doesn't work and many features don't work as well as some basic settings are unavailable. Highly unacceptable.
- Firstly, I don't want to work with people who say "F*** you, F*** the devs" on support chat (screenshot attached). You have no right to say this to anyone! - You waited "18 hours" between your first message & last message (sep 3, 13:22 and sep 4, 08:10). Stop misleading by saying 48 hours. (screenshot attached) - I was away for the day and replied to all support queries over mail except yours because of your cuss words. - All features work. All settings are available. Demo video shows everything. Anyone reading this: just install & see everything for yourself. - I am glad you were never a paid customer cause even if you were, I would have refunded your money and stopped your access if you say such things on support chat. Screenshots & full report: https://dreamboatai.notion.site/Calling-out-a-horrible-customer-6f9cbfc7de85460cb3c64fe226ef39d1
Man this app is very well done. Not sure why it isnt higher ranked its much better then any of 'gamified/spinwheel' apps out there. I needed help and the founder was online ready right away.
Thanks for the review & helping me with naming the app better so it has much better visibility now. After our talk, I rebranded & have seen 80% growth in installs. Really appreciate and thanks for your support & love <3
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