Insider One
1:1 personalization and cross channel marketing for commerce
Rating
5.0
feedback
20
chart
#3,887
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
15%
-
Less than a year
65%
-
More than a year
15%
Reviews Summary
Insider is highly praised by ecommerce merchants for its seamless integration with Shopify, leading to improved customer engagement, increased conversions, and significant revenue growth. Users appreciate the diverse visual elements, such as web templates, cart abandonment reminders, newsletter sign-up forms, and intuitive email delivery system. The platform's support team is highlighted for being attentive, available, and responsive to user needs. Additionally, Insider's ability to centralize channels, integrate third-party tools, and provide personalized onboarding experiences are key strengths mentioned in the reviews. However, a few users noted initial challenges with installation, certificates, and design aspects, indicating room for improvement in the user-friendliness of these processes. Overall, Insider is recognized as a powerful e-commerce AI solution that offers value, ease of use, and effective marketing automation capabilities.
Highlights
Review RSS Feed
All reviews
Nov. 25, 2025
La integración de nuestros sitios web con Insider nos ha traído importantes mejoras en el engagement y un incremento notable en las conversiones. Insider integra diversos elementos visuales que fortalecen la experiencia del usuario, como plantillas web, recordatorios de carrito abandonado, formularios de registro al newsletter y un sistema de envío de emails sencillo e intuitivo. Además, su equipo se mantiene siempre atento y disponible para cubrir cualquier necesidad.
Oct. 22, 2025
When we started working Insider, there was no CRM and Martech strategy for us. All the channels were disconnected and were working isolated from each other. By using Insider, we managed to integrate all the channels in one platform that centralizes every event/interaction with the digital assets of our brand. We are using Insider’s Email, WhatsApp, SMS, On-site, Web Push, SmartReco, MindBehind, and Architect. We’ve connected the WhatsApp marketing campaigns with our Chatbot + HelpDesk tool to bring a better service experience through this channel. The team was also super supportive through the Onboarding process, with a dedicated team assisting. Insider’s third-party integration capabilities are also pretty good. And beyond that, we also get dedicated support from CSM & OXT teams.
Sept. 25, 2025
Tive uma ótima experiência na integração entre Insider e Shopify. Facilidade na integração, suporte local e material educacional de apoio ajudam muito no dia a dia. Estou muito satisfeita.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more