Insider
1:1 personalization and cross channel marketing for commerce
Rating
5.0
feedback
19
chart
#3,976
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
-
Less than a day
0%
-
Less than a month
16%
-
Less than a year
63%
-
More than a year
11%
Reviews Summary
The reviews for the Insider Shopify App are overwhelmingly positive, with users praising the app for its seamless integration, user-friendly interface, and powerful marketing capabilities. Customers highlight the ease of integration with Shopify, the variety of visual elements that enhance user experience, and the support provided by the Insider team. Users have reported significant improvements in engagement, conversions, and revenue after implementing Insider. The app's ability to centralize user interactions across channels, personalize marketing campaigns, and generate high ROI has been particularly impressive to merchants. However, there was one review that mentioned challenges during installation and initial setup, indicating a need for more user-friendly onboarding processes.
Highlights
Review RSS Feed
All reviews
Nov. 25, 2025
La integración de nuestros sitios web con Insider nos ha traído importantes mejoras en el engagement y un incremento notable en las conversiones. Insider integra diversos elementos visuales que fortalecen la experiencia del usuario, como plantillas web, recordatorios de carrito abandonado, formularios de registro al newsletter y un sistema de envío de emails sencillo e intuitivo. Además, su equipo se mantiene siempre atento y disponible para cubrir cualquier necesidad.
Oct. 22, 2025
When we started working Insider, there was no CRM and Martech strategy for us. All the channels were disconnected and were working isolated from each other. By using Insider, we managed to integrate all the channels in one platform that centralizes every event/interaction with the digital assets of our brand. We are using Insider’s Email, WhatsApp, SMS, On-site, Web Push, SmartReco, MindBehind, and Architect. We’ve connected the WhatsApp marketing campaigns with our Chatbot + HelpDesk tool to bring a better service experience through this channel. The team was also super supportive through the Onboarding process, with a dedicated team assisting. Insider’s third-party integration capabilities are also pretty good. And beyond that, we also get dedicated support from CSM & OXT teams.
Sept. 25, 2025
Tive uma ótima experiência na integração entre Insider e Shopify. Facilidade na integração, suporte local e material educacional de apoio ajudam muito no dia a dia. Estou muito satisfeita.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more