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The Shopify App has received overwhelmingly positive reviews from users, with many praising the helpful and friendly customer support provided by the team. Users appreciate the ease of installation and adjustment of the app's layout. The app is described as seamless, easy to use, and great for showcasing social proof through Instagram and TikTok feeds. Customers highlight the quick response times and efficient problem-solving abilities of the support team, particularly mentioning specific team members like Alvin and Katy for their exceptional assistance. However, some users mention that the app may not be the easiest to set up initially and that the free version has limitations compared to other similar apps, such as longer sync times and restrictions on the number of products that can be tagged.
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Helpful support and useful app.
Great Service! Thank you
We’re really sorry for the misunderstanding and the frustration it caused 🙏 The app does include a free plan, and we reached out to clarify the pricing and help you get set up so you could continue using it smoothly. Update (Dec 25): We’re very happy to see that you’ve continued using the app 🎄✨ Wishing you lots of sales this holiday season — if you need any help, we’re always here!
Katy is super fast and servicminded. Rare these days, even in customer service She takes take of all our custom wishes. Super nice.
Thank you so much for the wonderful review! 🙏 Katy will be thrilled to hear your kind words — she truly cares about helping and delivering fast, thoughtful support. We’re glad we could take care of your custom requests, and we’re always here if you need anything else! 😊
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