Kamuk Life review for Instafeed ‑ Instagram Feed

1 / 5

Aug. 7, 2024

worst App , i dont know wht the problem is , the app does not load properly in shopfiy backend and you cant save or edit your feed , worst customer support dont understand why should a paying customer enter there email id and bang there head with a chat bot. Reply to App Team, As explained over email taking email of paying customers and providing them better and faster customer support cannot be marked as email collection any where in the world. I had share detailed screen shot with your team over email and shared my browser and system details as well and no i was not using any app and was never blocked etc by your app , your app has some navigation issue in feed settings page , instead of arguing with messenger it would be great if you could focus on improving the app UI and customer support.

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

As our customer service team explained in detail, we take privacy as a priority and don't collect your email on app install. For that reason, when you want to contact our support you need to provide an email so we can get back to you. We don't use chatbots, you'll always talk with real humans. What you might be referring to as a chatbot is just the automated chat introduction. As per the issue you described, you never replied to our question. It seems that you were using tools to manipulate the app UI. Our systems automatically blocks suspicious activity. If you can clarify the questions we sent you we are happy to help with the issues you are having on https://kamuklife.com/

Instafeed ‑ Instagram Feed for Shopify
Instafeed ‑ Instagram Feed
4.9 star
1,699 reviews

Boost sales with Instagram gallery, shoppable video & Reels.

Developer
Shopify App Store