Abyssinian Kiosk review for Instafeed ‑ Instagram Feed

1 / 5

Jan. 23, 2022

*****Updated Review 2022: Still a trash app!!!!!********** Videos don't always show in your feed and they're not helpful at all. Customer service is terrible because they don't address your issues in a timely manner. It took days for them to respond and they weren't helpful when they did respond so the app has been deleted. Also, be careful when deleting the app, I had to go back into Theme Editor and find the code that was imbedded into the index.liquid and delete it manually. UPDATE: Interesting, these horrible developers ban you when you give an honest and terrible review of their broken app. PROOF my email wasn't answered in the same day since I still have the emails: Fri, Dec 6, 1:14 AM Hello, What's the url of your store so we can have a look? Is it a video or IGTV? IGTV is not supported by Instagram API. Thanks, Nuno Instafeed Dec 6, 2019, 9:06 AM (5 days ago) Me: Sure it's https://www.abyssiniankiosk.com/ (feed is located at the bottom of the page) and no it's not an IGTV, it's a 1:00 minute video posted to my company Instagram. Dec 10, 2019, 11:02 AM (20 hours ago) So still no answer? You did not answer my problem in the same day. Don't lie. Lastly, I did not inject the title into my code. I simply entered a title when I downloaded your app many months ago and it wouldn't delete when I deleted your app. You should be deleted from Shopify for your terrible customer service, your dishonest business and your lack of understanding the English language. I'll make sure to tell Shopify about your dishonest practices.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello Abyssinian Kiosk, Thank you for your review. However your review is not accurate to what exactly happened. Please read below: - All your emails were replied in the same day. - The fact that some videos don't show in your account is because they are banned by Instagram API and it's nothing related with Instafeed. This was mentioned to you. - Our app doesn't inject any code into stores, all the code that you mentioned was added by you manually. Abyssinian Kiosk store is currently banned from our app for not respecting our guidelines, if you need more information please contact [email protected] Thanks, Instafeed Team

Instafeed ‑ Instagram Feed for Shopify
Instafeed ‑ Instagram Feed
4.9 star
1,822 reviews

Boost sales with an Insta feed, shoppable videos, Reels &...

Developer
Shopify App Store