Instafeed ‑ Instagram Feed for Shopify

Instafeed ‑ Instagram Feed

Instagram Feed & Stories

Rating

3.9

feedback

49

Reviews

chart

#7,629

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    2%
  • Less than a month
    16%
  • Less than a year
    55%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify app are mostly positive, with many users praising its ease of use and helpful customer support. Users appreciate that the app functions as described and offers customizable features. The customer service team is quick to respond and resolve any issues that arise. Some users have had small glitches or technical difficulties, but these were quickly addressed by the support team. The app is also praised for its free version, which offers features that other similar apps only provide with premium versions. However, there are a few negative reviews mentioning that the app doesn't work properly and that the team is unresponsive or unwilling to resolve issues. Some users have also experienced billing problems even after uninstalling the app.

Highlights

Ease of use
Helpful customer support
Customizable features
Technical difficulties
Billing problems

Rating Breakdown

  • 5
    86% (42 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    8% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 27, 2023

so far so good ! thanks!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 28, 2023

doesn't work. don't waste your time with this plugin.

Using app

6 minutes

Total reviews

3

Average rating

1.0

5 / 5 Share

June 16, 2023

Just installed yesterday, and using the free version, but we had a small glitch and the customer service was super quick and they updated the code to help with our situation!

Store

Teskeys

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

June 7, 2023

This app never worked properly, and team never tried to resolve the issue properly and just kept saying there was no issue. I have contacted the developer who is still charging me monthly even though the app has been uninstalled. They told me to contact Shopify...... Juan - please refund me immediately.

Using app

12 months

Total reviews

2

Average rating

2.0

All reviews

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