All reviews

Rating Breakdown

  • 5
    95% (297 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)
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5 / 5 Share

April 25, 2020

The App is Great & performs very well. The integration was seamless & the support from Tattu is just brilliant. These guys are offering the best support out there. She understood even the trickiest of requirement via email communication itself & delivered as per our exact requirement. A big thumbs up!!

Store

MAGRE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

The support from Tattu is second to none. She is always very friendly and eager to make any changes you need happen quickly. 10/10 would recommend.

Using app

Almost 3 years

Total reviews

7

Average rating

3.7

5 / 5 Share

April 21, 2020

We needed to find an alternative solution when Instagram made changes to their API so we couldn't use the built-in Instagram section anymore. We are a dog harness and apparel company so showing off life photos of our products via Instagram is important to us. We use Out of the Sandbox theme and they suggested Shop Instagram. The customer support team in particular "Tattu" is super friendly and easy to communicate. There's not much back and forth as she tries to resolve your issue in one shot. Great customer service will always win my support. Highly recommend it.

Store

Gooby

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2020

Very fast and easy communication with the developers. The app works great, super easy to use and install. I like it a lot.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you sooo much for sharing your feedback! We are thrilled that you loved your experience! :) We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks a ton for your kind words!~

5 / 5 Share

April 14, 2020

Good communication and information for installing the app. Up and running in no time. I had a problem which was solved quickly.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for leaving us such a wonderful review! :) We put customer experience and satisfaction as our priority and we are thrilled that you loved your experience! Thank you for staying with us!

5 / 5 Share

April 8, 2020

www.thepreferredbird.com loves the app and especially the support ! - Extremely easy to install and user friendly !

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 7, 2020

Super helpful and service minded support, they helped me set it up quickly and where very fast to assist me and even helped me to personalize it to my store. I can warmly recommend this app.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2020

App works as described. I thought it'd help my IG account to be able to tag products from the catalog to IG but that was not the case. Still, it works on the website.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for bringing this into our attention dear merchant! :) We would like to let you know that we carried scheduled server maintenance and improvement work that took just a few minutes and we are really sorry that you found yourself at the exact same time trying to install the app... The good news is that our app has already been installed and you can see our shoppable gallery on the homepage of your store! Would you mind taking a look? By the way, we have sent a couple of emails over the past few days and hope to get your response. We are always happy to discuss any questions. You can just hit the Live Chat button on our website, contact [email protected] or we can jump on a quick call. :)

5 / 5 Share

April 3, 2020

Love the app and especially the customer support. Tattu is a joy to work with and quickly makes the requested changes.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2020

Thank you Tattu, very very helpful in setting up this ap in my store. Looks great and works well too. Thank you

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2020

This app is gorgeous! I love the way it looks on my store and how easy it is to update. Great customer service that help you with all your request!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2020

Many thanks to the service Tattu Kachieva has provided, even though I'm only in the 'Free' plan. Useful app to replace 'Social Feed' Shopify functionality, which was depreciated recently.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2020

Very positive experience with customer service, implementing a special request that we had to make the app even better. It is now possible to tag specific product variants, which is of great help when you feature a specific product that has different sizes and prices. Fast working, professional, helpful and committed to solving problems!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review! You just made our hearts completely melt! :) Reading such reviews, we feel energized and want to work even harder to make our app better! Thank you!~

5 / 5 Share

March 12, 2020

Works well, good customer service for a small app, works smoothly for the most part. The team is good and have ironed out bugs pretty quickly each time we mentioned it, such as Instagram text formatting not being correctly carried over - > solved within a day, app stopped appearing in some sections of website -> solved within an hour.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2020

I just installed this app. So far so good but the customer service was outstanding during the install!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2020

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2020

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2020

Brilliant app with an even better support team. We've done a bit of research and currently, this is the best app for the Instagram feed/tagging products. Using it on three different stores.

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2020

SO quick and easy to use, The team is super helpful and responsive - lovely customer service and great product xx

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2020

Very responsive, quick, and helpful customer support. My store hasn't launched yet so I haven't seen the app in action yet, but so far so good. Looks really great on my site.

Using app

2 months

Total reviews

4

Average rating

5.0