Rating

4.7

feedback

898

Reviews

chart

#178

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    1%
  • Less than a year
    4%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its great options, user-friendly interface, and helpful customer service. Many users have mentioned that the app has significantly improved their website, increased conversions, and enhanced customer engagement. The team behind the app, particularly Fede, has been highlighted for their excellent support and responsiveness. Users appreciate the customization options, seamless integration, and the ability to showcase user-generated content effectively. However, there are a few negative reviews mentioning issues with account closure, unresponsiveness from customer support, and missing basic functions.

Highlights

Positive feedback on app features and functionality, user-friendly interface, and customization options
High praise for customer service and support from the app team, particularly Fede
Improved website performance, increased conversions, and enhanced customer engagement
Negative feedback on account closure process, unresponsiveness from customer support, and missing basic functions

Rating Breakdown

  • 5
    7% (61 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2024

This app is amazing! It makes our site lively and interactive. I love all of its features, especially our Instagram feed. I highly recommend this app to anyone with a Shopify store.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 19, 2024

I really want to like this app but there are so many things wrong with it. 1. I cannot choose the video I want for my hero video. 2. Hero products video doesn't work. 3. I cant choose thumbnail for loop clips. 4. when I select auto play for loop clips, only 1 video plays on auto, some do too but all of them dont and most of them dont autoplay 100% of the time. 5. I cant choose the order of the stories. 6. none of the customizations really work for loop clips, let alone the other features. 7. the user interface is soooo bad, its pretty but simple things on the UX require work arounds just to make the website functional. 8. and the BIGGEST one of all, which I think is deceptive is that the media you upload goes to all the widgets - meaning what you use for stories, get played as the hero, the product gallery - you cannot specifically select content for specific widgets. thats ridiculous! Things will appear to work on sauce dashboard but on the actual site, it will not work. really unfortunate, how you guys can fix asap.

Using app

--

Total reviews

3

Average rating

1.3

5 / 5 Share

Nov. 3, 2024

This is an application that has many great options. I have never received such a helpful and supportive service from the staff and the hardware development people. Thanks a lot for that Fede ! super appreciated

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Great app and really really happy with how it has upgraded the look of the store. Also lovely team which help with all queries!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2024

Incredible brand & app, couldn't recommend it enough for taking your brand, website & user experience to the next level! Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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