Rating

4.7

feedback

886

Reviews

chart

#2,646

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    1%
  • Less than a year
    3%
  • More than a year
    3%

Reviews Summary

The reviews for the Sauce Shopify App are overwhelmingly positive, with users praising the app's features, functionality, and customer service. Many users highlighted the ease of showcasing social proof on their websites, the ability to customize designs, and the helpfulness of the team, particularly mentioning Fede and James. Users appreciated the app's user-friendly interface, the support for user-generated content (UGC), and the recent addition of video commerce features. However, there were a few negative reviews mentioning issues with account closure, unresponsiveness of customer support, pricing changes, and missing basic functions like real engagement tracking.

Highlights

Positive reviews highlighting the app's features, functionality, and customer service
Ease of showcasing social proof and customization options
User-friendly interface and support for user-generated content (UGC)
Negative reviews mentioning issues with account closure, unresponsiveness of customer support, pricing changes, and missing basic functions

Rating Breakdown

  • 5
    6% (50 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 27, 2024

We've been really happy with our Sauce experience. We were initially debating between Sauce and a competitor brand, and we're not regretting our decision! Fede is super responsive with any updates or issues and James has been so helpful and knowledgeable in implementing it all. We love the look of the Sauce videos on the website and the back end is very clever - and simple to use!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2024

Love to deal with Fede and the team, we have learn alot from them esp their widgets and marketing tools

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2024

I love Sauce! All the features are amazing and the team is so nice and always happy to help. After speaking with Fede we saw we can do more than we were even searching for. Social proof in our website is solved and much more. I can recommend 100% :))

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 27, 2024

I have asked multiple times for my account to be closed! There is no option for closing an account yourself on the website. No one gets back to me. Don’t install this unless you can afford it!!! I will also be contacting Shopify to let them know about not being able to cancel a subscription with this mob. If I could give zero stars I would.

Using app

16 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

April 18, 2024

This app makes it so easy for customers to simply buy the look! The team @ sauce have been fabulous with onboaring support and great advice on making the most it's features. I can highly recommend! I'm loving seeing all the content on our website too!

Using app

23 days

Total reviews

4

Average rating

4.8

All reviews

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