Rating

4.6

feedback

330

Reviews

chart

#166

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    4%
  • Less than a year
    12%
  • More than a year
    10%

Reviews Summary

The Sauce app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to showcase products in an organic way, drive conversions, and enhance the overall website experience. The shoppable videos and user-generated content features have been highlighted as game-changers, leading to increased average order value and customer engagement. Customers appreciate the exceptional customer support provided by the Sauce team, mentioning their responsiveness, proactive approach, and willingness to customize the app to fit specific business needs. The app is commended for its user-friendly interface, continuous improvements based on user feedback, and transparent billing practices. However, there are a few negative reviews mentioning issues with pricing discrepancies and some functionality limitations.

Highlights

Positive reviews highlighting the app's ability to drive conversions and enhance customer engagement
Praise for exceptional customer support and responsiveness of the Sauce team
Appreciation for user-friendly interface, continuous improvements, and transparent billing practices
Negative reviews mentioning pricing discrepancies and functionality limitations

Rating Breakdown

  • 5
    22% (74 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 100% (91)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Great app! Sadly, for so long, I didn't understand all that we could do with the platform. I was only utilizing a very small fraction of what we could do. I reached out with a question on how to do something, and Fede and Guy went above and beyond in showing me the possibilities and even setting up examples. It was clear how strong their knowledge of UGC and social proof was for a small business like ours. Now, I have the ability to look like the big dogs. Speaking of the big dogs, I wasn't treated any less by Guy or Fede because we weren't a huge company. The genuinely were interested about my business, and plotting out what would work wonderfuly for us. It wasn't planned originally for 2026, but now figuring out how to fully implement all the offerings of Sauce for our shoppers is at the forefront of our mission. Because of the them being in a different zone (5 hours ahead of us), sometimes there can be a little delay in response, but everything is always addressed and responded to.

Using app

Over 8 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Very useful platform and amazing support. Federica has been super helpful throughout onboarding. Thank you!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Solid app. Helps us showcase our product in an organic way and aid conversion.

Store

Johann Wolff

Using app

About 3 years

5 / 5 Share

Oct. 22, 2025

Love this App!! The shoppable videos have taken our site to the next level and help showcase our products even better!

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 24, 2025

We've been using Sauce for the past three months, and it's been a fantastic tool for making our website more interactive, engaging, and insightful. The team has been incredibly helpful and responsive—no task was too big or too small. Since implementing Sauce, we've seen a noticeable increase in both conversion rate and average order value, which I directly attribute to the platform. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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