Rating

4.6

feedback

327

Reviews

chart

#163

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    4%
  • Less than a year
    13%
  • More than a year
    10%

Reviews Summary

The Sauce app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its ability to showcase products in an organic way, increase conversion rates, and enhance the overall shopping experience for customers. The support team, particularly Federica (Fede) and Guy, is highly commended for being responsive, helpful, and proactive in addressing any queries or customization requests. Customers appreciate the team's dedication to tailoring the app to fit their specific business needs and providing valuable insights into optimizing sales and average order value. The app's features, such as shoppable videos, UGC integration, and social proof, have been highlighted as game-changers that have significantly improved website performance and engagement. However, a few users have raised concerns about pricing discrepancies and billing issues, leading to some negative experiences with the app.

Highlights

Positive reviews highlighting the app's ability to showcase products organically and increase conversion rates
Praise for the responsive and proactive support team, particularly Federica (Fede) and Guy
Appreciation for the app's features like shoppable videos, UGC integration, and social proof
Concerns raised about pricing discrepancies and billing issues
Users expressing frustration with certain limitations and functionality issues

Rating Breakdown

  • 5
    23% (74 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (9 ratings)

Reviews with Text

  • 100% (91)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Great app! Sadly, for so long, I didn't understand all that we could do with the platform. I was only utilizing a very small fraction of what we could do. I reached out with a question on how to do something, and Fede and Guy went above and beyond in showing me the possibilities and even setting up examples. It was clear how strong their knowledge of UGC and social proof was for a small business like ours. Now, I have the ability to look like the big dogs. Speaking of the big dogs, I wasn't treated any less by Guy or Fede because we weren't a huge company. The genuinely were interested about my business, and plotting out what would work wonderfuly for us. It wasn't planned originally for 2026, but now figuring out how to fully implement all the offerings of Sauce for our shoppers is at the forefront of our mission. Because of the them being in a different zone (5 hours ahead of us), sometimes there can be a little delay in response, but everything is always addressed and responded to.

Using app

Over 8 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Very useful platform and amazing support. Federica has been super helpful throughout onboarding. Thank you!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Solid app. Helps us showcase our product in an organic way and aid conversion.

Store

Johann Wolff

Using app

About 3 years

5 / 5 Share

Oct. 22, 2025

Love this App!! The shoppable videos have taken our site to the next level and help showcase our products even better!

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 24, 2025

We've been using Sauce for the past three months, and it's been a fantastic tool for making our website more interactive, engaging, and insightful. The team has been incredibly helpful and responsive—no task was too big or too small. Since implementing Sauce, we've seen a noticeable increase in both conversion rate and average order value, which I directly attribute to the platform. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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