Instagram Shop by Sauce

May 30, 2020

This could be not a bad app - ie. it makes a pretty, shoppable gallery however, I have to tag the products in instagram if i want them to show up on instagram, and THEN I have to tag them AND populate them on our shop page. It does not just pull my tags from IG and auto update our store page. I also can not indicate variant. For our store this is a big deal - like, tagging a product without being able to indicate the COLOR isn't helpful. Lastly, what really made me write this review... these developers are just being plain shitty and removing features and starting to upcharge for basic features. I am not allowed to tag more than one product now?! You've got to be kidding. This is where I find another plug-in. Byyeeeeee.

May 11, 2020

DON'T WASTE YOUR TIME its a separate site that wont even be added to a page using iframe unless thats what you are looking for

March 27, 2020

Is there any one can help me delete the app code??? what's the fuck!!!!-----------------------------------------------------------------------------

March 19, 2020

Very bad user experience. I want to delete my Insta Feed from your website. Unable to do so. It should clearly specify the countries lists in which this app works. Its not working in India.

March 13, 2020

Useless! No help, Don't know what they did. Nothing to show for it. A waste of time. I asked for help but nothing! Still waiting

March 13, 2020

Super confusing UI and horrible customer support. We've had some simple requests for info after the theme wouldn't auto-install and the code couldn't be implemented. Close to a dozen emails later they refuse to give us simple information, nor message us back. Terrible app and people.

Dec. 5, 2019

Tells you it added links to your instagram photos but when you go to the instagram feed no links are there. POS!

Nov. 26, 2019

I really do not like to write bad reviews but this one is major and important to report. We us the Impulse Theme bought in the official shopify store. There is a major issue when we implement the code snipped for the product page to show the instagram posts on the product page. After implementing there are a view major issues: 1. The loading time (site speed) of the site is has become not usable (also checked with google site speed where the ranking dropped from over 90 points to poor 20. 2. The script also has an influence on collection (category pages) - here the site speed is even worse - close to not usable any more. If we look in the code of the implemented script it is also clear why this happens. There are over 25.000 lines of javascript written... And the worst at the end: The script somehow blocked some pictures in our shop (logo, product pictures etc.). They appear as blank picots now - you can solve this by uncaching the site but a normal user does not know this. I think the implementation of the other functions are great but this is a major blocker which should be resolved ASAP. Also i think loading a 25K javascript file is a bad practice at all.

Oct. 18, 2019

I have been trying to reach support for 2 weeks now. Shopify has sent two emails within that time as well to connect with support. Crickets - no response. Still awaiting a response

Sept. 12, 2019

I've followed the instructions, but it's not working on my feed and I cant find a customer service number, email or contact anywhere. How are we supposed to contact you for help?

Aug. 4, 2019

The app caused issues on my website. I contacted the support team, they asked me to send staff account invitation. After I sent it they ignored my messages. It has been one week after the issue occurred but nothing was solved. The worst app support I’ve been experiencing so far from Shopify!

June 27, 2019

The app installed easy, but it has not worked as it was advertised. I have been working with it for weeks on my own, because I reached out to their support and they sent me generic installation instructions and totally ignored my issues. I sent another support request and they never even responded. I worked with Shopify support and they gave it their best effort, but the app still doesn't work. I do not recommend this app.

June 24, 2019

Very bad app, not working well, and the support is even worst, don't waste your time installing it

May 2, 2019

First, this is NOT working!!! but this is not the worst thing! it caused my link to get blocked by Instagram. I can't use my store's link on anywhere in Instagram anymore!!!

April 2, 2019

I tried serveral times to sign up but everytime the instagram authorization fails. I asked the support for help but nobody answered

April 2, 2019

I can't signup to Snapppt, it just say opps something went wrong....! It doesn't say anything on their app and there's no way contacting them

Feb. 3, 2019

This is a no-star product, fit only for low-effort shopify sites with extremely weak or completely disposable brand identities. If you're serious about your business and customer retention, this app isn't for you. Free seems like a great price, but this app doesn't exist for your benefit. Avoid it unless you're happy with the idea of deliberately poking holes in your conversion funnel for the benefit of the Snapppt development team. On the plus side, installation is very simple, it all seems well coded, and the interface is clean, (although effectively impossible to customize). Viewing it solely from a technical perspective, it's very well executed. On the negative side, showcasing your brand is not a priority here. The app aggressively hijacks your instagram content, your site, and your hard work, turning you into little more than a marketing drone working for Snapppt. Image overlays, Snapppt logos, and persistent links are prominently displayed as often as possible, drawing customers away from your ecosystem and your store at every opportunity. Find a different solution that actually works for you. If you install this one, you're working for Snapppt.

Feb. 25, 2019

Don't like writing bad reviews. Had high expectations. Unfortunately, I had no support from this app. It stopped working without notice and contacted support staff in many occasions without and answer.

Jan. 20, 2019

I used this app to put my instagram feed on my Shopify store. We decided to shy away from posting on Instagram and tried to delete the app. The app can not CAN NOT be deleted. I have tried, 1. finding the embed in the theme code, 2. deleting the widget from my homepage, 3. messaging Snapppt, 4. revoking access in Instagram 5. deleting Snapppt from my Shopify app page. Nothing worked. I don't know how they are so conniving but they can't be deleted. Be ware. It still shows on our front page. We've spent over 2 hours trying to delete them.

Jan. 1, 2019

I'm actually surprised by all the good reviews because Snapppt has no real technical support only Automatic Bots and very little self-help literature and tiny small videos that does not actually show how to use the app with your shopify store. So are these Good Reviews Legitimate. I don't think so. At least have Tutorials. Snapppt should check out Shopify Academy on how to educate in a User Friendly way instead of depending on useless bots and inadequate no-info website.