InstaFeed+Story Instagram Feed
InstaFeed Story - Instagram Feed App with Stories/Highlight
Rating
4.7
feedback
667
chart
#52
All reviews
Rating Breakdown
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Nov. 28, 2024
Nov. 28, 2024
Excellent service - very quick pick-up and responded to our queries straight away and committed to fixing them. Very impressed.
Nov. 26, 2024
very good app, very beautiful, very practical and the support service is very good, helping very quickly and kindly , thanks a lot
Nov. 16, 2024
Originally, I had posted a 2-star review, but I am changing it. The billing terms used to say "No charges upto 1000 page visits every month." Which to me and others makes it sound like when there are 1000 Instagram visits through this app per month, then you will be charged. It's actually based on impressions that the app is shown on your website. Their billing terms now list it as "store impressions" which is no longer deceiving. The app works well and looks good. The only reason I now wouldn't give it 5 stars is because there is no analytics within the app. You have no idea how many impressions it's made in the month and are operating on the honor system with the app developer. I want to see proof that I've hit a billing threshold rather than going about it blindly. Also, the direct center of the Instagram thumbnails is not clickable, which is very inefficient.
Nov. 7, 2024
Great customer support, helped me out right away. Clean and easy to use app.
Oct. 9, 2024
Easy to use app and fantastic service. I asked for a simple customization and they made it overnight! Very happy :).
Store
My Store
Using app
6 days
Oct. 4, 2024
The instagram posts will only display as RECTANGLES on mobil devices, despite the fact that instagram is by default SQUARE. Resulting in a lot of white space above and belov each instagram post, and they've also highlighted this rectangle with shadows, so it's like a frame that has a whole lotta empty in it. Customer service is dismissive, not asking questions or trying to help you to figure out what's wrong. They just tell you they can't help and wish you good bye, and for each question, they say goodbye, and you have to keep at it. I CANNOT understand how they have this high score.
We are so sorry for the inconvenience. Our support wasn't live on your timezone (we are based in India) and the questions were answered by bot which did not do a good job. If you could reinstall, I am happy to look into it and resolve the issue.
Sept. 18, 2024
O story não tem como vc fazer personalizações para adequar ao designer do seu site. O suporte não ajudam em nada, com mensagens prontas e não personalizadas para te atender. Tudo dizem que vão solicitar ao desenvolvedores e nada mais, nem retorno, nem solução. O feed simplesmente não aparece no site. Já solicitei diversos atendimentos mas nenhum foi eficaz.
We apologize for the inconvenience, could you let us know the customization you need at [email protected] or on chat support. I would guarantee to get it done in next 24 hours.
Sept. 1, 2024
Great app and customer service！I like it！24h customer service！do me a big favor！
Aug. 30, 2024
this is really good and seems the easiest way to achieve having stories / highlights on your page. Support sorted an issue for me within minutes - very happy
Aug. 19, 2024
Not satisfied from the customer service. Provided always generic answers with 0 detail. And tries to imply that the app has certain functions while in reality it does not have.