All reviews

Rating Breakdown

  • 5
    93% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 100% (27)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 13, 2025

Raj was Fantastic. First rate customer service. Would highly recommend. Thank you sooooo much for everything.

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this lovely review, Connie. It truly means a lot to me. It was a pleasure working with you and helping get the schema set up for your site. I’m always here if you need anything at all, and I really appreciate the recommendation.

1 / 5 Share

Dec. 11, 2025

We installed this app, hoping it would help with indexing; however, it not only doubles Shopify's indexing but also slows the store's speed. We tried contacting customer support, but they responded only after a few hours. The support chat widget is not working. You can only send a message there; there is no way to receive a chat response. We have decided to uninstall the app and request compensation for the paid subscription.

Using app

Over 1 year

Total reviews

7

Average rating

2.7

Developer Reply

Thanks for sharing your experience. I’m sorry this felt frustrating, and I’d like to clarify a few points for context. We currently offer email support only, with a stated response time of up to 24 hours. In your case, we replied in under two hours and also offered a video call to better understand and resolve the issues, but we haven’t received a response yet. The chat widget allows messages to be sent, but it is not live chat at this time. Regarding indexing, Shopify’s IndexNow support is still experimental and typically covers less than 10% of actual site changes. InstaIndex remains the only officially supported IndexNow implementation for Shopify, which can be verified on Bing’s website at https://www.bing.com/indexnow. In addition to basic submissions, InstaIndex supports advanced IndexNow features that Shopify’s experimental implementation does not, including intelligent submissions based on real content changes, support for localized URLs via Shopify Markets, and better handling of new, updated, and deleted pages. On performance, the core IndexNow functionality does not add any code to store pages. Optional features are lightweight and only load if enabled. Instant Navigation adds under 1 KB of speculation rules, Schema adds a small structured data JSON and is better optimized than most schema apps, and the 404 monitor loads a 1–2 KB script only on 404 pages. We’re happy to continue the conversation, review your setup, and work toward a resolution, including compensation as requested.

5 / 5 Share

Nov. 3, 2025

Excellent support and comprehensive features. Special thanks to Raj for his assistance with JSON-LD implementation.

Store

İyişarap

Using app

3 days

Developer Reply

Thank you so much, Burak! We really appreciate your kind words and support—it means a lot to our team.

5 / 5 Share

Sept. 13, 2025

Helpful customer service. Looking forward to seeing if it helps my SEO.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Great customer services with high quality feedback. Constantly adding new features.

Using app

6 months

Total reviews

6

Average rating

3.3

Developer Reply

Thank you so much for your kind words, Per, we truly appreciate it! We’re here whenever you need support and will keep adding new features to make the app one of the best SEO apps on Shopify.

5 / 5 Share

July 26, 2025

Great service :)

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Really appreciate the review, Hani—happy to be of help anytime!

5 / 5 Share

July 22, 2025

Лучшее приложение в плане надежности и эффективности, я обращалась к ним не раз и это отличная поддержка клиентов.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Спасибо большое за такие тёплые слова! Нам очень приятно получать такую оценку, и мы всегда здесь, чтобы помочь вам в любое время.

5 / 5 Share

May 22, 2025

Great app and friendly support!

Store

Doika

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that, Jurgen! We’re always here if you need anything else.

5 / 5 Share

May 3, 2025

Als BalkonSolarDeutschland und CLIMATOS nutzen wir diese App und sind vollstens zufireden.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

it works :D

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Good Support.

Using app

11 days

Total reviews

5

Average rating

4.2

Developer Reply

Glad to help, Mira! Please don’t hesitate to reach out if you need any further assistance.

5 / 5 Share

Jan. 9, 2025

Super helpful app! We saw a boost in traffic after installing it since it instantly updates search engines with our store changes. Works exactly as promised. Definitely recommended!

Store

Kenergy

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We’re delighted to hear our app has been helpful for you. Please don’t hesitate to reach out if you need any further assistance.

5 / 5 Share

Dec. 29, 2024

I contacted the support team reagarding the issue that i was facing due to indexing. Raj resolved issues promptly highly recommended. Thanks

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words, Lakshmi! We're glad to be able to resolve your issue promptly. Your recommendation means a lot to us! 😊

5 / 5 Share

Dec. 12, 2024

Super duper support and friendliness Makes life easy for a website business owner like myself Thank you

Using app

9 months

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your kind words, Tina! It’s always a pleasure to support amazing store owners like you. We’re here whenever you need us!

5 / 5 Share

Oct. 7, 2024

Really valuable tool and super friendly support for all our individual questions. Thanks!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It was our pleasure to help you. If you need anything else, we’re always here for you. Thanks again for choosing InstaIndex!

5 / 5 Share

Sept. 12, 2024

Muy buena aplicación para mejorar el SEO sobretodo en Bing. Una grán solución para ahorrar tiempo y dolores de cabeza.

Using app

About 17 hours

Total reviews

6

Average rating

5.0

Developer Reply

¡Muchas gracias por tus amables palabras! Nos alegra saber que la aplicación te está ayudando a mejorar el SEO y a ahorrar tiempo. Trabajamos duro para mantener y mejorar la app, y comentarios como el tuyo nos sacan una sonrisa. Estamos aquí para lo que necesites.

5 / 5 Share

Aug. 10, 2024

I had known about Indexnow for a while but hadn't gotten around to working out how to implement it. Then I found this app. It's very simple to install and use, and customer support (Raj) is very good. I am submitting a lot of URLs, but many aren't getting indexed. I know it's not InstaIndex that can influence this, but I wonder if Instaindex is all it says it is. It's early days, and I will try it for a year to see otherwise; you can submit 100 URLS manually on webmaster tools, which I think do, in fact, get indexed; however, if you have lots of product URLs, this is quite burdensome.

Using app

About 1 month

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for your detailed review, Graham! We’re thrilled that you found our app simple to install and use, and we appreciate your kind words about our customer support. As you mentioned, the app facilitates notifying search engines, but the decision to index ultimately rests with them. Sites with good SEO typically see a high submission-to-indexing ratio. For newer sites, it's crucial to be patient and address any issues highlighted in Bing Webmaster Tools while continuously improving SEO. The decision to index is determined by algorithms and depends on various factors, including the age and popularity of the site, backlinks, niche, and quality of content. Rest assured, we are here to help with any issues you encounter when submitting URLs. The Bing team has assigned us a project manager, and we are continuously working with them to ensure our submissions are optimized for search engines. We recently implemented meaningful submissions—a first in any IndexNow implementation on the internet—that compares changes and only submits a URL if the change is important for SEO, thereby improving the quality of our submissions. We will bring your indexing issue to our contact at Bing. However, based on their usual recommendations, it's vital to focus on SEO improvements, as these are crucial for better indexing results. Thank you again for your feedback and for giving InstaIndex a try. If you have any further questions or need assistance, please don't hesitate to reach out.

5 / 5 Share

July 29, 2024

Saves a lot of time, pulled the trigger after they introduced markets support, so now we can get our ten CCitds index faster for search engines supporting indexNow, a bit matter than sitemaps

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We're thrilled to hear that the app is saving you time and that the markets support feature has been beneficial for your needs. If you have any questions or need further assistance, please feel free to reach out.

1 / 5 Share

July 9, 2024

Installed. Didn't work.

Using app

1 minute

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for taking the time to leave a review. We appreciate your feedback and apologize for the inconvenience you experienced. We understand how frustrating it can be when things don’t work as expected. We have checked our server logs and found no errors related to your shop, which suggests that the issue might have been a temporary hiccup in either Shopify loading our app or an internet connection problem. In most cases, simply refreshing the page can resolve these kinds of issues. We pride ourselves on offering top-notch customer support and are committed to resolving any problems as quickly as possible—most support tickets are resolved within hours. We would love the opportunity to make this right for you. To ensure you have a smooth experience, we invite you to reinstall the app and get in touch with us directly at [email protected] if you encounter any issues. Our dedicated support team is always ready to assist you and ensure everything runs smoothly. Thank you for your patience and understanding.

5 / 5 Share

July 8, 2024

Great customer service. Helpful to index products fast on Bing.

Using app

21 days

Total reviews

39

Average rating

2.4

Developer Reply

Thank you for the wonderful review, Tom! We’re delighted to hear that you found our customer service helpful. We believe that InstaIndex will continue to make indexing your products on Bing faster and easier. Your feedback is greatly appreciated and helps us continue to improve our service. Thanks again for choosing klipp.tech!