All reviews

Rating Breakdown

  • 5
    91% (31 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (1 ratings)
  • 1
    6% (2 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2026

ATTN: This is a genuine review. No payments, perks prompts or pressure. This is solely based on my own personal experience with InstaIndex. I am as equally grateful as I am impressed from a consumer and business owner perspective. In addition to this tool being remarkable and in my honest opinion essential for online businesses—the additional layer of what separates InstaIndex from the pack and gives it it's status for how it benefits our business is the absolutely unmatched, gold standard of customer support and communication. The team that you work with by using this service has been so far beyond helpful that I'm not sure a word exists for to articulate my satisfaction. The software itself is as pioneering as it is user friendly making it a champion for beginners to e-commerce veterans. You are dealing with developers that have sat in your seat and understand the needs for your operation and assistance sought after by new small business owners to master entrepreneurs. Raj and The InstaIndex Team met with me virtually to help me configure my software properly and efficiently. They exercised patience with assisting me on every single feature offered and how to maximize the benefits of the service—even while experiencing connectivity issues on my end; they were nothing short of understanding and helpful. No one was watching the clock and they were committed to educating me until we had completed our entire tutorial. This review may seem long-winded so I'll try to wrap it up, but all this needs to be said—especially regarding the characteristics that need to be highlighted, because the quality of support and guidance I received from InstaIndex was second-to-none. Sincerely. In addition to having a phenomenal product, masterful resources, a technically advanced support ecosystem—they are also some of the most kind and friendly group that I have ever had the pleasure of working with since longer than I can remember. If you have any reservations regarding adopting new service partners that's based on the massive saturation of businesses and services that exist right now and ignore you or give you a boiler plate script designed to keep your head spinning in circles—You can safely abandon that feeling when dealing with this team. After the caliber of support I've consistently received from InstaIndex; I feel just as much like a customer as I do a friend. They are Honest. They Are Professional. They are Kind. They are Dedicated. They are Communicative. And they are clearly passionate about what they do with a strong emphasis on providing a premium service to the customer with a personal touch i.e. the time they took to learn about my business beforehand—the unique nature and nuances to even better assist me in the best ways to capitalize on their tool. As much as I would love to discuss more about all of the experiences I've had with them — I would just like to offer a personal thank you and expression the most sincere gratitude to Raj and The InstaIndex Team for all of your kindness and support in helping us grow our business to the level that we are committed to achieving. What you personify as a business is unrivaled in contrast to the state of corporate operation in it's current status. And for this, and on behalf of the entire team—We offer our most profound appreciation. ATTN: This review is based solely on my personal experience with the app—no compensation or incentives were provided. I genuinely recommend it because it’s worked exceptionally well for my business and I hope that others will soon discover the potential of InstaIndex. All the best!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

I have not had any issue using this app. Setup and updates were smooth. It runs in the background and does its job without fuss. Will reach out to the team to help configure schema

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback, Tee! Glad to hear the setup was smooth and everything’s running well as expected. Happy to help with the schema configuration whenever you’re ready ,just reach out and we’ll take it from there. - Kashish

5 / 5 Share

Dec. 23, 2025

so far so good, professional level tech support, good price, and Microsoft Bing Official Partner is something that we can rely on.

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Really appreciate your feedback, Neo! Happy to hear things are going well and that you feel supported. We’re proud to be an official Microsoft Bing partner, and we’ll keep doing our best for you.

5 / 5 Share

Dec. 22, 2025

Great Team ! They go over and beyond to resolve your issues.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words, Albert! It was a pleasure working with you, and we’re always here if you need anything.

5 / 5 Share

Dec. 13, 2025

Raj was Fantastic. First rate customer service. Would highly recommend. Thank you sooooo much for everything.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this lovely review, Connie. It truly means a lot to me. It was a pleasure working with you and helping get the schema set up for your site. I’m always here if you need anything at all, and I really appreciate the recommendation.

1 / 5 Share

Dec. 11, 2025

We installed this app, hoping it would help with indexing; however, it not only doubles Shopify's indexing but also slows the store's speed. We tried contacting customer support, but they responded only after a few hours. The support chat widget is not working. You can only send a message there; there is no way to receive a chat response. We have decided to uninstall the app and request compensation for the paid subscription.

Using app

Over 1 year

Total reviews

7

Average rating

2.7

Developer Reply

We’re really sorry this felt frustrating. We replied to your support request in under two hours by email and also offered a video call to help, but unfortunately haven’t heard back yet. The duplicate submissions you saw are very likely caused by another IndexNow app running alongside ours, and using a single, officially supported IndexNow solution prevents this. The core IndexNow feature does not add any code to store pages. Only optional features like Schema or Instant Navigation add very lightweight code, and these load only if enabled. We’d still be happy to review your setup, help resolve what you were seeing, and discuss compensation as requested.

5 / 5 Share

Nov. 3, 2025

Excellent support and comprehensive features. Special thanks to Raj for his assistance with JSON-LD implementation.

Store

İyişarap

Using app

3 days

Developer Reply

Thank you so much, Burak! We really appreciate your kind words and support—it means a lot to our team.

5 / 5 Share

Sept. 13, 2025

Helpful customer service. Looking forward to seeing if it helps my SEO.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Great customer services with high quality feedback. Constantly adding new features.

Using app

6 months

Total reviews

6

Average rating

3.3

Developer Reply

Thank you so much for your kind words, Per, we truly appreciate it! We’re here whenever you need support and will keep adding new features to make the app one of the best SEO apps on Shopify.

5 / 5 Share

July 26, 2025

Great service :)

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Really appreciate the review, Hani—happy to be of help anytime!

5 / 5 Share

June 30, 2025

Fast Indexing = Faster Traffic Results! As a new online store owner, getting discovered on search engines quickly is super important to me—and InstaIndex made that happen. It helps get my pages indexed by Google way faster than waiting around for it to happen naturally.

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a kind review—we truly appreciate it!

5 / 5 Share

May 22, 2025

Great app and friendly support!

Store

Doika

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear that, Jurgen! We’re always here if you need anything else.

5 / 5 Share

May 3, 2025

Als BalkonSolarDeutschland und CLIMATOS nutzen wir diese App und sind vollstens zufireden.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2025

it works :D

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Good Support.

Using app

11 days

Total reviews

5

Average rating

4.2

Developer Reply

Glad to help, Mira! Please don’t hesitate to reach out if you need any further assistance.

5 / 5 Share

Jan. 9, 2025

Super helpful app! We saw a boost in traffic after installing it since it instantly updates search engines with our store changes. Works exactly as promised. Definitely recommended!

Store

Kenergy

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We’re delighted to hear our app has been helpful for you. Please don’t hesitate to reach out if you need any further assistance.

5 / 5 Share

Dec. 29, 2024

I contacted the support team reagarding the issue that i was facing due to indexing. Raj resolved issues promptly highly recommended. Thanks

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words, Lakshmi! We're glad to be able to resolve your issue promptly. Your recommendation means a lot to us! 😊

5 / 5 Share

Dec. 12, 2024

Super duper support and friendliness Makes life easy for a website business owner like myself Thank you

Using app

9 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you for your kind words, Tina! It’s always a pleasure to support amazing store owners like you. We’re here whenever you need us!

5 / 5 Share

Nov. 19, 2024

Before I would go to Bing Web Master to manually submit my links one by one, which is a tiresome and inefficient process. This app helps to simplify and expedite the link submission process to Bing and other IndexNow search engines and works in the background automatically. Support is also fast and friendly, A great addition to my store, I highly recommend it.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for your kind words, Mina! It was our pleasure to help you. If you need anything else, we’re always here for you. Thanks again for choosing InstaIndex!

5 / 5 Share

Oct. 7, 2024

Really valuable tool and super friendly support for all our individual questions. Thanks!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It was our pleasure to help you. If you need anything else, we’re always here for you. Thanks again for choosing InstaIndex!