RT: Instant FAQ, Help Center

The reviews are overwhelmingly positive, with most users praising the app for being easy to set up, simple to use, and effective at creating FAQ/help-center content for their stores. Many merchants say it looks good, works well, and helps improve customer service by reducing repetitive questions and making information easier for customers to find. Several reviewers also highlight that it is free, customizable, and useful for both beginners and more experienced store owners. Support from the developer team is another strong positive, with one reviewer specifically mentioning Scott and describing the team as helpful and supportive. The main negatives are relatively minor but important. A few users reported technical issues such as the app freezing, text behaving differently between the editor and live site, and work being lost if they did not save often enough. Some reviewers also wanted more flexibility, including better language support and the ability to display FAQs as both a widget and a page. Overall, the sentiment is very favorable, but the reviews suggest the app could improve reliability, saving behavior, and localization options.