RT: Instant FAQ, Help Center for Shopify

RT: Instant FAQ, Help Center

Build a help center with unlimited FAQs to reduce support...

Rating

4.9

feedback

30

Reviews

chart

#3,323

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    40%
  • Less than a day
    37%
  • Less than a month
    13%
  • Less than a year
    7%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the ease of setup, helpful customer service, and the app's effectiveness in improving customer service. Many users appreciate that the app is free and offers a range of useful features. However, there are a few users who experienced issues with saving their work and editing text within the app, leading to some frustration. Overall, the app is highly recommended for its functionality and user-friendly interface, with users highlighting its ability to enhance communication with customers and provide a self-service help center.

Highlights

Positive feedback on ease of setup and effectiveness in improving customer service
Appreciation for the app being free and offering useful features
Issues with saving work and editing text within the app

Rating Breakdown

  • 5
    93% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    7% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 87% (26)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 29, 2026

The team at this company, especially Scott, are fantastic. Highly recommended developers who have been extremely helpful and supportive throughout.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Great App I love it, it's easy to setup and works well. Thanks to the team.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Great APP

Store

KAZARY

Using app

About 19 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

5 minutes

Total reviews

1

Average rating

5.0

All reviews

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