RT: Instant FAQ, Help Center

May 25, 2022

Solves my problem! Helps our customers and not enabling laziness. I love the fact the app allows the ability to still reach direct out to us for those unique issues.

March 17, 2022

Very easy to use right off the bat. Very self-explanatory template. I like how it becomes it's own feature on my website rather than another category in a nested menu.

March 3, 2022

Copying and pasting into the editor is easy, but impossible to edit. Text behaves differently in the app, in the preview and on the website. Additionally, you MUST SAVE OFTEN. There is no prompting. If you work for 30mins, all your work will be lost. Other than those things, it works well and is free!

Nov. 29, 2021

works well and does the essential. would appreciate it if there was more language support as some of us need to change buttons, themes and a lot of words in local languages other than English

Sept. 20, 2021

The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way

Sept. 7, 2021

this is a really nice and useful app for my online store customer. I think it can be more convenient for my customer.

Aug. 5, 2021

Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.

July 16, 2021

Good stuff. Easy and effective to use! Would recommend this. It's almost like chat bot but with articles. Good for Q&A and it feels personal

July 14, 2021

Love, love, love this app! It serves great as a self-service help center to allow customers to be more independent when shopping online with a systematic way of finding answers without having us to be online with them. Please seriously consider adding the option to display the FAQ as a widget and/or page (deep linking?). I really love the widget but I still hope to link the FAQ in the footer for customers who may miss it. Also, it would be super helpful in cleaning up the mobile browsing experience because widgets tend to overwhelm phone screens, especially when they start to grow in numbers. But yes, great job on the app!

May 26, 2021

Just tested it. By far the best free FAQs I found. Cant believe this is free. Love how easy to use and customizable it is.

May 18, 2021

Surprising fast and easy to set up and use. We've used a few FAQ apps before and this one beats all of them easily!

May 4, 2021

Very good app, it is easy to use and install. very intuitive to use. its very functional really love it

Feb. 22, 2021

I think it will help my customers to understand more about my website. By Adding categorized information, it will help remove the un-certainties and funnel any questions directly to customer service