Rating

4.8

feedback

360

Reviews

chart

#2,480

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    7%
  • Less than a month
    23%
  • Less than a year
    40%
  • More than a year
    21%

Reviews Summary

The reviews for the Fast Simon Shopify App are overwhelmingly positive, with users praising the exceptional customer support and technical expertise provided by the Fast Simon team. Customers appreciate the app's effectiveness in improving search functionality, collection management, and overall user experience on their online stores. The Fast Simon team is commended for being responsive, efficient, and knowledgeable in addressing any issues or customization requests. Users also highlight the app's impact on increasing conversion rates, improving site speed, and enhancing product merchandising. However, there are a few negative reviews mentioning concerns about pricing changes, responsiveness of customer support, and compatibility issues with website themes.

Highlights

Exceptional customer support and technical expertise
Effectiveness in improving search functionality and user experience
Positive impact on conversion rates and site speed
Concerns about pricing changes and customer support responsiveness
Compatibility issues with website themes

Rating Breakdown

  • 5
    92% (333 ratings)
  • 4
    2% (6 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (13 ratings)

Reviews with Text

  • 100% (359)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2025

Their support is excellent!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Exceptional support and technical expertise. Whenever I have requested help, I receive prompt support and always a resolution - first time. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review!

5 / 5 Share

Sept. 11, 2024

The app is great, the customer service is great, and the developers are always willing to help!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

What a great honor to be working with an ecommerce partner like you guys!

5 / 5 Share

Aug. 8, 2024

Great customer service! When we had a problem, the tech staff was accommodating. I would recommend this app.

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for the great partnership!

5 / 5 Share

July 31, 2024

very happy with the app and support, with a recent google core updates and a need for shopify to be fast was a challenging. Fast simon offering side rendering on collection page has speed up our score in page speed insight, we are very happy with the app

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

A pleasure hearing about the LCP and CLS improvement!

All reviews

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