Rating

4.8

feedback

721

Reviews

chart

#2,964

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    13%
  • Less than a year
    44%
  • More than a year
    39%

Reviews Summary

The reviews for the Fast Simon Shopify App are overwhelmingly positive, with users praising the exceptional customer support, technical expertise, and responsiveness of the Fast Simon team. Customers highlight the app's effectiveness in improving search functionality, collection management, and overall site performance. The support team is commended for being quick to respond, helpful, and efficient in resolving any issues or customization requests. Users appreciate the app's impact on conversion rates, ease of use, and the continuous updates and enhancements provided by Fast Simon. However, there are a few negative reviews mentioning concerns about pricing changes, speed performance on Google PageSpeed Insights, and issues with uninstalling the app.

Highlights

Exceptional customer support and technical expertise
Effectiveness in improving search functionality and collection management
Positive impact on conversion rates and site performance
Concerns about pricing changes and speed performance
Issues with uninstalling the app

Rating Breakdown

  • 5
    93% (669 ratings)
  • 4
    2% (18 ratings)
  • 3
    1% (8 ratings)
  • 2
    0% (3 ratings)
  • 1
    3% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2025

Their support is excellent!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Exceptional support and technical expertise. Whenever I have requested help, I receive prompt support and always a resolution - first time. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your great review!

5 / 5 Share

Sept. 11, 2024

The app is great, the customer service is great, and the developers are always willing to help!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

What a great honor to be working with an ecommerce partner like you guys!

5 / 5 Share

Aug. 8, 2024

Great customer service! When we had a problem, the tech staff was accommodating. I would recommend this app.

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for the great partnership!

5 / 5 Share

July 31, 2024

very happy with the app and support, with a recent google core updates and a need for shopify to be fast was a challenging. Fast simon offering side rendering on collection page has speed up our score in page speed insight, we are very happy with the app

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

A pleasure hearing about the LCP and CLS improvement!

All reviews

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