Fast Simon AI Search & Filters
search
Rating
4.7
feedback
354
chart
#3,240
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
7%
-
Less than a month
23%
-
Less than a year
40%
-
More than a year
21%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting exceptional customer support, technical expertise, and the effectiveness of the app in improving search and collection management. Users appreciate the quick responses from the Fast Simon team and the ease of use of the app. However, there are some concerns raised about pricing changes, especially for larger stores with high traffic volumes. Some users mentioned issues with speed and responsiveness on collection pages compared to standard Shopify pages. Despite these drawbacks, the majority of reviews praise the app for its features and the positive impact it has on conversions and customer experience.
Highlights
Review RSS Feed
All reviews
Nov. 6, 2025
Have utilized this app for two years now. Staff is friendly and quick to assist. Very nice app, however the metric used for billing is number of monthly users visiting your website. For smaller stores this should never become an issue, however as you grow - especially if you have a large number of pages or products in your store, the Google bots will utilize many of the visits. Out store has an average of nearly 10,000 bot visits per month due to our extremely large catalog, to which we keep adding products. This worked fine for us until we hit the top 10,000 visits/month at the $99 level, however as we have grown we now see an average of 25-30,000 visits per month. The next level package they offer increases from $99/month to $249/month - a 150% increase. After much research we found all of the other collection filter apps charge is based on the number of products in your store. We needed to switch to one of these apps, which work just as well.
Feb. 11, 2025
Their support is excellent!
Thanks you so much for your review!
Oct. 10, 2024
Exceptional support and technical expertise. Whenever I have requested help, I receive prompt support and always a resolution - first time. Highly recommend!
Thanks for your great review!
Sept. 11, 2024
The app is great, the customer service is great, and the developers are always willing to help!
What a great honor to be working with an ecommerce partner like you guys!
Aug. 8, 2024
Great customer service! When we had a problem, the tech staff was accommodating. I would recommend this app.
Thanks so much for the great partnership!
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