Rating
4.7
feedback
354
chart
#3,240
All reviews
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April 12, 2022
Easy to use and to integrate - support is always available and quick to resolve any issues, if and when they arise.
April 6, 2020
This app is super useful for guiding customers to products and increasing conversion rate through site searches. There have been a couple of times when I ran into questions with the app, and their support team helped me resolve them quickly and easily. Would definitely recommend.
March 29, 2020
It's a very good app... help our customers find in a great way all our products! Awesome design and a lot of functionality. Very good.
March 26, 2020
InstantSearch+ is a great replacement for Shopifys native search. It adds a great deal of functionality to on-site search and can help visitors navigate your product offering. For premium brands like Kidrobot that work with hundreds of different artists and entertainment licenses on a plethora of product types, it can be a challenge to organize a navigation menu to help customers find what they are looking for. We rely on having a robust on-site search to help visitors navigate the site. The support team is responsive and helps when you experience problems. The only thing that has been discouraging for us is that you have to upgrade to the highest plan to get many of the features most websites will need. One example is that the search does not automatically sync to product updates regularly unless you are on the top plan. This means any time you make an update to a product or publish a product you have to go into the app and manually sync it.
March 11, 2020
customer service is great, they are helpful and efficient even when you dont have the paid plans! also the app give you predictive search and products filters, its really great, recommended :)
Feb. 27, 2020
Best search app we've seen, and we've tried a few...Also they have been great in helping us set it up seamlessly on our site.
Feb. 26, 2020
Great support and great app. Highly recommend it. We had some customization to the look and feel, Kate was very responsive and got it done quickly.
Feb. 21, 2020
Great app and awesome customer support team! We are big fans of Instant Search + and look forward to success with their product.
Feb. 14, 2020
Excellent and easy to use site search tool. 3x conversion rate for customers who engage with the site search. Extremely attentive and quick support.
Dec. 4, 2019
After looking for a great search and filter refinement for the collections we finally landed on InstantSearch+. So far it has been able to do everything we need and seems to be the one we will go with. On top of that, the team is very responsive and has been able to help when needed.
Oct. 25, 2019
Great app with a lot of features and very customizable to our needs, It is expensive but worth every penny, Support replies quickly and professionally, so far have answered all my question, Thank you
Oct. 7, 2019
Great costumer support! Really helpful for installation and tool works great! Thanks to Danny for the good experience!
Sept. 16, 2019
This is a fantastic app! There are so many built-in features it allowed us trim down two apps we didn't need anymore. The customer service and support is first-class. The IS+ development team also helped us customize the look to match our site, along with continued tweaks as they arose, without hesitation. Overall it's a very intuitive and lean app, which also sped up page load times for us. Thanks guys!
Sept. 10, 2019
I was looking for some help to customize the app's functionality and received great and prompt support from the Instant Search team. Thank you guys, we are very close to rolling these updates to our live theme. Well done!
July 15, 2019
We are an e-commerce parts business that relies on quality search returns. Instant Search has become an integral part of our business. Their support is awesome. I recently worked with Devon on some training issues. His level of knowledge and willingness to help was exactly what we needed. I would highly recommend this app.
June 5, 2019
So far, Instant Search has been very accommodating and reliable. We've only needed support a few times, but they've been responsive and very helpful.
May 9, 2019
This is one of our superweapons on our store. We recommend it to everybody we talk to. The customer service is on point. Ed & Jay and their team have been very helpful and very prompt. Thank you! Aleks
May 8, 2019
Tried a lot of search result and this one is the best for our needs. it allows customers to make multiple selections.
April 11, 2019
ISP is a great product with a solid team to lend their expertise when needed. So many of our ongoing improvements will be solved using ISP, and I know that if I run into any trouble that Ed, Kate and Einav are there to help. Highly recommended!
April 8, 2019
This app is really easy to use and works instantly. There are a lot of configurations but the defaults give great results right away. What I love best is that it works for multiple languages when you use langify which was a must for me. Thank you for a great app!