Fast Simon AI Search & Filters
All reviews
I was looking for some help to customize the app's functionality and received great and prompt support from the Instant Search team. Thank you guys, we are very close to rolling these updates to our live theme. Well done!
We are an e-commerce parts business that relies on quality search returns. Instant Search has become an integral part of our business. Their support is awesome. I recently worked with Devon on some training issues. His level of knowledge and willingness to help was exactly what we needed. I would highly recommend this app.
So far, Instant Search has been very accommodating and reliable. We've only needed support a few times, but they've been responsive and very helpful.
This is one of our superweapons on our store. We recommend it to everybody we talk to. The customer service is on point. Ed & Jay and their team have been very helpful and very prompt. Thank you! Aleks
Tried a lot of search result and this one is the best for our needs. it allows customers to make multiple selections.
It would have been 5 stars if the app can also create filters for shopify collections not just on the search results :)
Thank you for the review. The app can also create filters for collections. Please contact our support at [email protected]
ISP is a great product with a solid team to lend their expertise when needed. So many of our ongoing improvements will be solved using ISP, and I know that if I run into any trouble that Ed, Kate and Einav are there to help. Highly recommended!
This app is really easy to use and works instantly. There are a lot of configurations but the defaults give great results right away. What I love best is that it works for multiple languages when you use langify which was a must for me. Thank you for a great app!
There is no question that this is the sophisticated search functionality every online store must have!
Reliable and fast - a couple things that I like to see when downloading an app for our site. Thanks guys!
A proper search has been a great addition to our store. Would recommend instant search. Easy to set up and reasonably priced.
We use Instant Search + on several shopify websites. One in particular we use langify and offer the site in both French and English. We were happy to see IS+ integrated with this. Unfortunately, I noticed right away that while we could search for products in French, it did NOT show collections in the search. I contacted the support team fully expecting to get a typical "This feature is not currently supported, I'll pass it along to our development team and hopefully this will be added in the future!" I was wrong. I spoke to a fellow by the name of Ed. Ed went above and beyond to provide me with a CUSTOM solution for our problem. He reached out and spoke with langify himself and devised a method using meta fields to fix our problem and get collections appearing via search in French. This is goes far beyond customer service. It's extremely encouraging to know a company you make such an investment with has your back when you need help.
Works great and allows customers to easily find our products. We discovered an issue with our theme not integrating properly and I put in a ticket with the app on a Friday afternoon and got a response within an hour or two. I got several updates while they were looking into the issue over the weekend and they gave us easy instructions to fix it first thing Monday morning. Very impressed with the support!
Incredibly fast, fantastic search with customizable results and displays. The team behind it is always ready to help and goes above and beyond a typical app development company. A+
Instant Search + works very well for us. Setup is easy and the user experience is great. Results pop in without any delay.
Great customer support, does what we want it to do. Thanks guys! Downside is that this review needs to be 100 chars or more haha
This search app is amazing. If the app can't do what you need they team is happy to work with you for a solution. They are always improving the product.
Decided to try it with the free trial, our site went over the free trial searches and we decided not to move to the paid plan for analytics times not being long enough and search limits too low for the price. After uninstalling I could not resume back to our normal Shopify search. Sent out a couple emails to help me "uninstall" and they said we have to "reinstall" the app to uninstall the app. Since we used up the free trial the only way to reinstall is to pay $150 monthly fee for the app. It's caused a tremendous amount of loss on our site. Sadly very disappointed how corruptive it has been. A free trial app should NEVER put a Shopify customer in this circumstance.
So sorry for your bad experience and thank you for your feedback. This used to be an intermittent issue that would sometimes happen after uninstall. We’ve changed the app integration with Shopify theme files so this type of issue can no longer happen.
I am so happy I found this app. I installed this after trying 5 others... This one is BY FAR the best! We have a huge product catalog, and a custom built shopify website, but this app went in smoothly, and works GREAT. I can pinpoint any product I am looking for, and so can my customers. The customer service is the best I have ever experienced with any app. Every time I had a question they got back to me within an hour or two at most. EVEN in the middle of the night! You know when your website is busted, that is the most important thing of all! I highly recommend this app. Ellie www.CoquetryClothing.Com
WOW! What an absolutely horrific 24 hours that was. First, the app immediately starts engaging on the site and you can't disable it. Great, right? Not if it causes 404 errors all over the site and current apps to fail. Then, you rush to uninstall it after it wrecks through your site like a bulldozer, and the after effects remain! 404 errors for search results, broken apps throughout the site. The only way to get it to start working.... to reinstall the app and waste 2 hours of your life on the phone with support. I've tried hundreds, literally hundreds, of apps on Shopify and never has one been worse than this.
So sorry for your bad experience and thank you for your feedback. This used to be an intermittent issue that would sometimes happen after uninstall. We’ve changed the app integration with Shopify theme files so this type of issue can no longer happen.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.