All reviews

Rating Breakdown

  • 5
    78% (14 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (3 ratings)
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1 / 5 Share

Jan. 19, 2022

Started off fine, then disappeared from my page. The pictures would not show no matter how many times I refreshed the page. Used support once but still could not get it fixed.

Using app

About 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 11, 2020

the support is very terrible, I request for install the app, but they alway ask me to authorized accessaccess the admin page, and don't do any thing for me, and the respone is delay, I sent the email for them, usually get respone more than one week.

Store

cosfun

Using app

17 days

Total reviews

11

Average rating

4.2

Developer Reply

I am very sorry you had a negative experience. We did try to provide you with 1 day support. Unfortunately, as you know, we never received the access email so we could work on your store. I do appreciate the you tried to send it. But it seems this was out of our control. I think it is important to understand that during COVID, we have been working hard to look after our customers. However, there have been some temporary delays in giving immediate support. We are a small dedicated team, that at times have had to put family over work. None the less, we continue to strive to offer support to ALL customers, including those that use our service 100% free.

5 / 5 Share

Feb. 10, 2020

I have just set this up and it was so easy to do. The instructions are clear and the video support showing the steps too are brilliant.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We're really happy you like our app :-)

1 / 5 Share

Oct. 27, 2019

Cant even get to the admin page. Error 503 Backend fetch failed Backend fetch failed Guru Meditation: XID: 667142048 Varnish cache server

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry you had a bad experience. I did message you at the time to explain the cause of the issue. Thankfully, the problem was rectified quickly, though I do appreciate that sometimes quickly can't be quick enough! I am sorry if you were inconvenienced and I hope you managed to find a solution that worked for you.

5 / 5 Share

Jan. 10, 2019

Nice application, very easy to use and manage. It would be nice to have the option of automatic showing the latest photos from the feed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2018

It is very easy to use and connect to multiple instagram feeds and hashtags. You can add an instagram gallery to the product page when you tag a product

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

Functions and looks great with my store. The support staff promptly helped with getting the app to work with my theme.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Nice app, very easy to manage :)

Store

Zigva

Using app

15 days

Total reviews

3

Average rating

5.0

4 / 5 Share

April 24, 2018

Fantastic App, looks great, easy to install and they are super helpful with any questions. Only reason I gave 4 instead of 5 stars is because it does not allow you to do multiple galleries in different formats. (as is you can only do a 1 full gallery and 1 product gallery - if you wanted to add a second gallery you have to do some more complicated coding and even then you cant change the layout from the first gallery).

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 10, 2017

This is a great app! It is a nice way to highlight some of the best products/pictures from my instagram and it brings the products to life (instead of just the plain white background). Looks and works great!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2017

I love this app. It is very easy to install and easy to use. I love it and I would recommend to anyone who is looking for more traffic to their store.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2017

Really easy set up instructions provided. Also great support from the team when required (fast and very helpful).

Store

Our Kid

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2017

I love this app!!! it looks great. it's free. it's easy to install and manage. and their support is more then fantastic! I wrote them my issue and in 30 min they answer me and the problem was already solved because they access on my shop to make the changes! what can I ask more?!? thanks

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2017

THIS IS THE BEST SHOPABLE GALERY OUT THERE !!! Simply love it. It's easy to use! Good job guys !

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 31, 2017

So I did a fair bit of research around the different apps out there that offered a shoppable instagram feed on my site. It was a little confusing navigating the landscape and the different options but I have to say both the price and the clear visibility of what instashop does convinced me to try it. It's an absolute win. If you're deciding whether to use this or not, just give it a go - it's great. I'm pretty crap at the tech side of things, but it's super easy to use and the minor problems I had trying to set up were dealt with super swiftly and with clear instructions from the support team (special shoutout to you Tom). An effortless 5 star rating, and the price is FAR AND AWAY more competitive than other who charge ridiculous amounts for this functionality with exactly the same result. Kudos to you Instashop, onwards and upwards!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2017

Great App all around! Excellent layout and extremely easy to use. Setting up takes no time at all and if you're at all confused the staff is extremely friendly and helpful! They will also help with ideas on how to get the most out of this app which I was thankful for! Helped me create a specific look with app on my home page. Updating the content to your webstore is really easy. Customers can click and shop very easily. Great value for the price! Overall recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2018

UPDATE (26 March 2018) I've been using it for a few months now and they have great customer service, very responsive and helpful. The app is working really well and it is very easy to use and to update. They are improving the app very often. Great App. Excellent layout and extremely easy to use. Setting up takes 5 mins and updating the content is really easy and fast as well. Loads instagram pics from multiple accounts and lets you tag your products, and clients can click and shop very easily. Excellent customare service. They fixed a small bug within hours of me reporting it. Really satisfied with this app. Great value for money as well, their pricing is very reasonable.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Great app that keeps making me sales! I have just updated to the new version of InstaShop... I understand the team worked with InstaShop to make everything work faster and better and you can see the improvements. I have been using the Analytics tools recently - they are really useful. I can see what pictures are performing best. It actually tells me what pictures are doing well on Instagram too... which I didn't know about. But is really useful. We have been using this app since 2018 and it is still as brilliant as when I initially started using it. It has noticeably improved my sales conversion particularly going into the Christmas period. Previously customers where spotting something on Instagram and then struggling to find the product on my website. Now they can shop the look on my website it's so much simpler. Can't thank the instashop team as well for all the upgrades. They've all gone through smoothly and enhanced what was already great! One, still very happy customer!! Cant recommend highly enough !

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review. The team have been working hard to deliver some really new features. And yes, we have been working with Instagram to make sure everyones shoppable galleries look and perform better than before! Glad you like the analytics tool too. We think it's a really useful way to get at-a-glance insights on how your Instagram pictures are performing - both in some and on Instagram. Thanks again.