Zaar Guitars review for InsureShield Shipping Protect

1 / 5

Aug. 18, 2023

Unfortunately, they're just like every other insurer. Sell "peace of mind" only to deny every claim based on some obscure excuse. First claim out of the gate was denied, so I've canceled my account. Just wasting money...

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

We are sorry to hear that your experience with our claims process was less than 5-stars. We would like the opportunity to talk and investigate your feedback further. A member of our team will be reaching out shortly to assist you. UPDATED: Hi Zaar Guitars, thank you for your patience as we look into this issue for you. Our team discovered that there was a store discount applied to the order that made the order value, that was sent to us, $0.00. When our team receives an order with a $0.00 order value, our team automatically un-insures the order due to the fact that there is no order value to assign a premium to. We apologize for the inconvenience, please feel free to reach out with any additional questions.

InsureShield Shipping Protect for Shopify
InsureShield Shipping Protect
3.7 star
44 reviews

All carrier shipping insurance and AI-driven risk intelligence