Exquisite Designs Home Décor review for Order Score & Package Protect

1 / 5

May 5, 2024

I would not recommend this app at all. After using it for 7 months and only submitted 5 claims, they've decided to change my policy and told me that they were going to deduct $50 from every claim refund on top of what they're already charging me and my customers. The most absurd thing I've heard. But luckily, there's plenty of fish in the sea so I found me a much better app on the app store that doesn't have these ridiculous terms. Keep looking, there are way better apps out there than Insure Shield.

Using app

7 months

Total reviews

9

Average rating

3.2

Developer Reply

Hi Exquisite Designs Home Décor, thank you for the wonderful review, we are glad that you enjoyed our customer support team & our quick claims process! We’d like to share that our coverage policies can help reimburse on shipping costs. If you have any questions on how to file a claim including shipping costs or review status of previous claims, please reach out to us at [email protected]. Thank you again for your review, any feedback is helpful to our team and helps us get better.

Order Score & Package Protect for Shopify
Order Score & Package Protect
4.0 star
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