Order Score & Package Protect

April 20, 2024

muy buena y muy rapida la resolucion de casos de reclamos, Fue muy buena decision de nuestra compañia tomar la cobertura de seguro de envios. gracias por atencion. Mil veces recomendado

April 18, 2024

Absolutely love using this app, it's so easy to use and customer support is top notch. Thank you very much.

April 15, 2024

A solid 5 stars, really good insurance for our orders, it's been around 2months we are using this and also the customer support is great they reply with a day or so

Jan. 29, 2024

We really like using the Insure Shield app on shopify to protect our packages. They have been a life saver for our wholesale and retail site. Making a claim is easy & the agents are very responsive.

Jan. 18, 2024

It is easy to work with this app. However, I was skeptical at the beginning. Now we have quick replies to our queries.

Nov. 14, 2023

Fantastic support! They are a great team to work with. I needed a bit of code adjustments and they responded and fixed the issue immediately. Thank you!

June 22, 2023

This app is an absolute game-changer! UPS Capital is a true masterpiece that has greatly enhanced my productivity and efficiency. This app deserves a resounding five-star rating for its exceptional quality and unmatched user experience. Highly recommended!

June 14, 2023

I have been an InsureShield for Shopify customer since August 2002. We are satisfied with how UPS Capital takes care of our claims. They process the claim soon as you file it with them

May 23, 2023

I really enjoy the smooth process when using this app. I recently had to make a claim and it was easy, I provided them with the information needed when filling out the form and a few days later it was approved. They have even helped me set it up on my website with some customizations which is really great. Patrick Bell is my rep and he always answers my phone calls when I need help with something and if he is unsure he will find out and get back to me. That kind of customer service is a big reason why I recommend working with this shipping insurance company.

May 10, 2023

I've use UPS Capital for over a year now and their insurance processing for claims is the best we've used to date. Incredibly fast processing, simple and intuitive interface and they cover a vast amount of service levels and service providers. We've used them from domestic and international shipments with zero issues. I highly recommend you using them if you're contemplating adding insurance to your shipments.

May 2, 2023

Best App for Jewelry store very simple to use and easy integration you can ship with peace of mind that all your goods will be insured great customer service

April 28, 2023

As a company that relies on the timely delivery of packages, we are confident in InsureShield's package insurance. Their straightforward claim process and reliable payment of claims ensure that our bottom line will not suffer from any unforeseeable losses. Moreover, the added protection against package theft through their app is a valuable benefit that provides us with peace of mind, and ensures our customers' satisfaction. In short, InsureShield's package insurance is an invaluable product that helps us mitigate risks, protect our business interests, and maintain the highest level of customer service. I can't overstate how highly I recommend this app!

April 28, 2023

UPS Capital has been a welcome addition to our online store! No matter how good we prepare our shipments, eventually a shipper will lose or damage our order. Our previous insurance company denied most of our claims saying it was our fault not their shippers. But with UPS Capital our claims have been going through and the process is so much easier. Thank you UPS Capital!

April 26, 2023

It gives us peace of mind to know we can rely on coverage for our precious tea and ceramics while the easy claim process helps take some of the pain away. Our customers are always impressed that a small shop like ours can give large company customer service.

April 20, 2023

InsureShield shipping coverage is easy to use and supportive to the business we use it for. The claim processes is always easy when needed. Patrick Bell has been very helpful with partnerships and is always responsive when I have questions.

April 20, 2023

Their customer service is top notch! We appreciate all your help in resolving the issues and kept us updated in every steps.

April 13, 2023

UPS Insureshield has saved my business so much time and money! The only way to ship! Your company needs! You won't be disappointed.

April 13, 2023

Before, UPS Insureshield had to get insurance for each package when generating the shipping label; now, it is done automatically and gives the Customer the option of adding the insurance to their cart. It has been about six months since I started using it, and after the initial setup, it has been 'setup and forget.' Works seamlessly in the background. Had one claim which took 3 weeks to resolve with minimal fuss.

April 11, 2023

We've been using InsureShield for the last six months or so and could not be happier. The claims process super smooth and easy, but for us the time saved on not having to manually calculate the insurance amount for each order is the big win. We use Shopify Shipping, and prior to installing InsureShield we would manually calculate the replacement value (70%) on each order. Now we bulk ship quickly and easily with complete peace of mind that each order is sufficiently insured if it's lost or damaged.

March 21, 2023

Great experience with them on getting our products out. We appreciate the service and will continue working with them in the future.