Order Score & Package Protect
All carrier shipping insurance and AI-driven risk intelligence
Rating
3.6
feedback
45
chart
#5,873
All reviews
Review RSS Feed
Jan. 25, 2022
Best shipping insurance provider! Claim process is super easy and getting reimbursed is painless with InsureShield. Jeanne was very helpful and still is to this very day.
We're glad you love InsureShield! Our goal is to keep you and your customers happy. Here's to happy shipping!
Dec. 9, 2021
I could provide a minus 10 if available. My UPS account manager advised me to get this app to provide insurance to my packages. I paid insurance through Shopify, and now UPS is charging me for insurance. There is no interface between Shopify and UPS insurance. It is fraud and deception; after paying insurance via Shopify, they are also charging me insurance. I am deleting it. Store owners, be aware, don't get scammed by these people
Thank you for posting a review. We’re sorry to hear that your experience was not up to our standards. We would like the opportunity to talk and investigate your feedback further. Our team will be reaching out to you shortly.
Oct. 1, 2021
As a Shopify Plus merchant we never found value in spending the time to deal with the lengthy process of filing claims with the carriers for damaged or lost shipments. InsureShield for Shopify provides us with one solution and one process that makes filing claims simple and effective regardless of carrier.
That's what we call the brighter side of shipping! We are happy to hear you had a positive experience with InsureShield.
July 25, 2021
Extremely easy setup and a seamless platform which captures your orders with nothing to do on the front end. Jeanne at UPS Capital went above and beyond to provide bespoke solutions for our business to better integrate with the app and has been there for us whenever we've needed her (we ship a very niche product). If you need help integrating or run into any snags, you can rely on customer support (ask for Jeanne!) that is hard to find these days. If you want minimize your risk in a straight forward way (especially if you are shipping a high value product) it makes sense to install the app / use UPS Capital for insurance.
Why thanks Apollo Gear Co. We’re also extremely happy to know you’re having a good experience with InsureShield. On behalf of Jeanne and all of us at UPS Capital, we certainly appreciate you. As we like to say, ship happy with InsureShield.
June 7, 2021
Easy setup, reliable customer service and easy to file claims! Jeanne was extremely helpful with installing the app on our Shopify store and is always there when we need her! Highly Recommended!
Hi, Thanks for the 5-star rating and for sharing your experience. That's what we call the brighter side of shipping! We are happy to hear you had a positive experience with InsureShield. We’d love to hear from you again. Continue enjoying your shipping insurance with our reliable coverage. Thanks.