Rating

4.7

feedback

128

Reviews

chart

#539

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    21%
  • Less than a year
    66%
  • More than a year
    12%

Reviews Summary

The reviews for the Intelligems Shopify App are mostly positive, highlighting its effectiveness in A/B testing, user-friendly interface, and excellent customer service. Users appreciate the impact the app has had on their revenue projections, the flexibility in running various tests, and the quick response from the support team. Many users mention specific team members who provided exceptional assistance, such as Mike, Carolyn, Rohan, AJ, and Christos. The app is praised for its ability to streamline testing processes, provide valuable insights, and offer clear results that translate into revenue growth. However, some negative feedback revolves around the lack of live chat support, delayed responses, and pricing discrepancies.

Highlights

Positive aspects: Effective A/B testing, user-friendly interface, excellent customer service
Positive aspects: Impact on revenue projections, flexibility in running tests, quick support team response
Negative aspects: Lack of live chat support, delayed responses, pricing discrepancies

Rating Breakdown

  • 5
    95% (121 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (125)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

March 3, 2026

Great tool but impossible to get a response from support to upgrade our plan. 4 requests in 10 days, still waiting.

Store

Emmafy

Using app

--

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 27, 2026

This has been a great app for all our A/B testing purposes and has a very intuitive and clean dashboard with options for customization. We recently ran into an issue where data on our landing page split test was not matching up with our store data. Upon opening a support ticket, Mike was extremely helpful and responsive, asking good follow up questions to get to the root issue. It turned out it was an issue in our store's code, but Carolyn and the Intelligems engineering team went above and beyond by taking the time to examine our site and not only quickly found the issue, but also fixed it that same day. Our test is running smoothly now and we plan to continue using this app for all our A/B testing needs.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! We’re thrilled to hear that Intelligems has been a strong fit for your A/B testing needs and that you’re enjoying the dashboard and customization options. Our team truly cares about digging in, asking the right questions, and making sure everything runs smoothly as quickly as possible. We really appreciate your partnership and look forward to continuing to support your testing and growth. If you ever need anything, we’re always here to help!

5 / 5 Share

Feb. 23, 2026

Intelligent has been fantastic so far. We appreciate the ability to see direct impact that our A/B tests can have on monthly revenue projections and the flexibility in the types of tests we can run. Great for any growing ecom brand!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing feedback! We’re glad the direct revenue visibility and flexible testing capabilities are making a difference for your brand. That’s exactly what Intelligems is built to do.

1 / 5 Share

Feb. 20, 2026

No support available, or you have to wait 48 hours for a response. Given the price of the app, there should be live support to help customers. As it is, you're on your own and have to figure things out yourself. I do not recommend

Using app

4 months

Total reviews

14

Average rating

2.5

5 / 5 Share

Feb. 18, 2026

This app does exactly what I need it to do without a million confusing additional features.

Store

Opopop

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

We love hearing this — thank you! Our goal is to deliver exactly what you need, without the clutter. Glad it’s hitting the mark for you.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more