Rating

4.8

feedback

139

Reviews

chart

#5,168

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    19%
  • Less than a year
    65%
  • More than a year
    13%

Reviews Summary

The reviews for the Intelligems Shopify App are mostly positive, highlighting its effectiveness in A/B testing, user-friendly interface, and excellent customer service. Users appreciate the impact the app has had on their revenue projections, the flexibility in running various tests, and the quick response from the support team. Many users mention specific team members who provided exceptional assistance, such as Mike, Carolyn, Rohan, AJ, and Christos. The app is praised for its ability to streamline testing processes, provide valuable insights, and offer clear results that translate into revenue growth. However, some negative feedback revolves around the lack of live chat support, delayed responses, and pricing discrepancies.

Highlights

Positive aspects: Effective A/B testing, user-friendly interface, excellent customer service
Positive aspects: Impact on revenue projections, flexibility in running tests, quick support team response
Negative aspects: Lack of live chat support, delayed responses, pricing discrepancies

Rating Breakdown

  • 5
    95% (132 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 98% (136)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2026

Great software that we've used many times and has continued to evolve and surpass expectation with new tools like Personalization and Klaviyo Integration. We have used it to provide data before making big decisions around programs, shipping costs, designs, etc....Great service and support staff, too. They don't leave you hanging after you sign an agreement and just point you to an FAQ for support, but actually provide meaningful help when you need it.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2026

Brilliant affordable app and really good support team. Have used plenty of CRO testing tools and this is now our go-to

Using app

--

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for this amazing feedback! Really happy to hear that Intelligems has become your go-to for testing!

5 / 5 Share

March 25, 2026

Absolute gamechanger. And amazing customer service. 5/5!

Using app

9 months

Total reviews

10

Average rating

4.6

Developer Reply

Thank you for this great feedback. We really appreciate it!

5 / 5 Share

March 24, 2026

We’ve had a great experience with Intelligems so far. The platform itself is powerful and easy to use, but what really takes them to another level is their customer service. They are fast, knowledgeable, and truly helpful. It’s rare to find a team this responsive and invested in your success. We highly recommend the app and their team!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind review! Great to hear the platform has been both powerful and easy to use, and that our team has made a difference. That’s exactly what we aim for!

5 / 5 Share

March 24, 2026

Intelligems has been a fantastic addition to our stack. The platform itself is well thought out. You can tell the team is continuously improving the product, which makes a big difference over time. What really stands out, though, is the support team. They are truly top-tier. Responsive, knowledgeable, and genuinely invested in helping you succeed. Any time we’ve had questions or needed guidance, they’ve gone above and beyond.

Using app

4 months

Total reviews

6

Average rating

4.8

Developer Reply

This made our day -- thank you for the amazing review! We’re pumped to hear Intelligems is delivering value for you, and even more so that our support team has been there when it matters. We take a lot of pride in that. Excited to keep building alongside you!

All reviews

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